1

New wave, Industry leverage with new b

Let's roll this modern era together one more time

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2 Comments

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Category: Setup and Administration (132)

STATUS DETAILS
Declined
Ideas Administrator

Idea suggestion needs details and clarity.

1

Option to Disable BU scoping setting (once enabled) in D365 CRM Real time journeys

Option to Disable BU scoping setting (once enabled) in D365 CRM Real time journeys.

There can definitely a possibility that a customer wants to disable this option once enabled due to various regions. For a customer like us where we have more than 9 regional PROD live we would want to di...

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0 Comments

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Category: Setup and Administration (132)

STATUS DETAILS
New
1

Add Ability for user's to update time zone setting for Journey Views

Currently users are able to set a time zone preference when scheduling a Journey to start in the journey properties, but in the journey views (list of journeys), the time zone always displays in UTC time zone which causes a bit of confusion. For example, a journey with a schedule start time of...

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0 Comments

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Category: Setup and Administration (132)

STATUS DETAILS
Needs Votes
1

Enable visibility to who performed the provisioning activity

As most Organizations might have multiple businesses using a single tenant, usage of licenses for CIJ gets tricky when the admin team wants to understand if the CIJ App has been provisioned and is actively being used or not.


It would be beneficial to show the provisioned by us...

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0 Comments

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Category: Setup and Administration (132)

STATUS DETAILS
Needs Votes
1

New Read-Only Security Role for Sales, Customer Service, & Managers to Access Marketing Assets/Insights

We currently need to assign non-marketing resources the Marketing Professional - Business role to see detailed analytics (for email) on the Insights tab for Real-time. This gives them access to Marketing which we do not want. We'd like a read-only security role, out of the box, to assign non...

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0 Comments

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Category: Setup and Administration (132)

STATUS DETAILS
Needs Votes
Ideas Administrator

There is a way to do this today without any feature enhancements. 

You can create a copy of a role (ref: https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/admin-users-licenses-roles#create-a-copy-of-a-role) then edit it / remove all non-read privileges. Alternatively, you can create a blank role and only populate the “read” privileges. All privileges are documented here - https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/role-permissions#role-marketing-manager---business

1

Managing quota of marketing contacts

Currently the only way for a marketing contact to be removed from the quota limit is to have no interaction with him for 1 year (which is quite long for marketing purpose).

Even if you delete a contact, it will not be removed of the marketing contact quota and worst if he comes back with...

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0 Comments

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Category: Setup and Administration (132)

STATUS DETAILS
Declined
Ideas Administrator

This is by design in the business model. We will not allow manual manipulation of quota. 

1

Provide customers with additional performance insights within Power Platform Admin Center

When performing bulk loads to Dynamics 365 Marketing environment there is no detailed info of what is running in the environment. The Analytics Dataverse info in Power Platform Admin Center doesn't provide start/end times of processes. Having this info would be very helpful with performance im...

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0 Comments

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Category: Setup and Administration (132)

STATUS DETAILS
Needs Votes
1

D365 Customer Insights Trial licences to include provisioning of Outbound Marketing Features using self-serve interface

As part of the September 2023 updates, Dynamics 365 Customer Insights - Journeys transitioned to focus on Real-time Marketing features only. To support this transition, in early August 2023, provisioning of new instances changed, so that:


  • New customers no longer receive t...

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    Category: Setup and Administration (132)

    STATUS DETAILS
    Needs Votes
    Ideas Administrator

    The learning and certification content is being updated to remove all outbound marketing material. That update should be out very soon to align with the product experience 

1

D365 Marketing Attach licence does not show in Licences page

The D365 Marketing Attach subscription (SKU KPJ-00002) does not appear in the M365 Admin Center or Azure AD with the rest of our D365 and M365 licences we have purchased.

I logged a Services Hub job (Reque...

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0 Comments

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Category: Setup and Administration (132)

STATUS DETAILS
Declined
Ideas Administrator

This is a decision owned and operated by the commerce team. Unfortunately the Dynamics application teams have no ability to control how admin.microsoft.com handles license display in products vs. licenses. I do agree that it is confusing to seperate seat-based license vs. tenant level license display to end users on these two seperate areas when end-users think of licenses as licenses regardless of how the license entitlement works. 

1

All multi-instance management of marketing updates via admin center

If the marketing admin center could be changed to show multiple instances, similar to the way Omnichannel displays all instances in one page, it would make updates much easier to action.


It would also make instances easier to identify than what would be in the app area of pow...

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0 Comments

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Category: Setup and Administration (132)

STATUS DETAILS
Completed
Ideas Administrator

This is completed in the new installation management experience launched 9/15/2023