Enhance wait times for Wait tile in journey designer
Currently the maximum time a wait tile can wait for is 90 days or 12 weeks. The maximum time limitation applies whether selecting an amount of time or setting a fixed date. For journeys that start in the beginning of the year - like sending regular updates on business hours before national hol...
Review the architectural design of Dynamics 365 Customer Insights Journeys
The creation of A Customer Insights Journey will automatically create 5 Flows in order to circumvent the throttling limits imposed by Power Automate by default. They are exactly the same, copies of each other.
I was told by Microsoft Premier Support to avoid deleting them or mo...
Option to Disable BU scoping setting (once enabled) in D365 CRM Real time journeys
Option to Disable BU scoping setting (once enabled) in D365 CRM Real time journeys.
There can definitely a possibility that a customer wants to disable this option once enabled due to various regions. For a customer like us where we have more than 9 regional PROD live we would want to di...
Add Ability for user's to update time zone setting for Journey Views
Currently users are able to set a time zone preference when scheduling a Journey to start in the journey properties, but in the journey views (list of journeys), the time zone always displays in UTC time zone which causes a bit of confusion. For example, a journey with a schedule start time of...
To monitor weekly or daily interactions for customer insight journeys
Hello Team,
Customer wants to monitor concurrent usage for Customer Insights - Journeys application to view daily or weekly interactions for quotas. Unfortunately, we cannot monitor daily or weekly interactions from the UI. While th...
Feature to customize the URL of the email delivery form
Currently, no option to customize the URL of the Dynamics 365 Customer Insights - Journeys email delivery form is available. The feature to customize the URL of the email delivery form would be much more useful. Please consider implementing this feature.
Enable visibility to who performed the provisioning activity
As most Organizations might have multiple businesses using a single tenant, usage of licenses for CIJ gets tricky when the admin team wants to understand if the CIJ App has been provisioned and is actively being used or not.
It would be beneficial to show the provisioned by us...
New Read-Only Security Role for Sales, Customer Service, & Managers to Access Marketing Assets/Insights
We currently need to assign non-marketing resources the Marketing Professional - Business role to see detailed analytics (for email) on the Insights tab for Real-time. This gives them access to Marketing which we do not want. We'd like a read-only security role, out of the box, to assign non...
Managing quota of marketing contacts
Currently the only way for a marketing contact to be removed from the quota limit is to have no interaction with him for 1 year (which is quite long for marketing purpose).
Even if you delete a contact, it will not be removed of the marketing contact quota and worst if he comes back with...
Provide customers with additional performance insights within Power Platform Admin Center
When performing bulk loads to Dynamics 365 Marketing environment there is no detailed info of what is running in the environment. The Analytics Dataverse info in Power Platform Admin Center doesn't provide start/end times of processes. Having this info would be very helpful with performance im...