Virtual Entity is not available for segmentation and personalization of email in Dynamics 365 Customer Insights - Journeys
Virtual Entity is not available for segmentation and personalization of email in Dynamics 365 Customer Insights - Journeys.
Multiple external data source data need to be used in DCRM, so using virtual entity can help pulling out data from externa data source and can be accesse...
To monitor weekly or daily interactions for customer insight journeys
Hello Team,
Customer wants to monitor concurrent usage for Customer Insights - Journeys application to view daily or weekly interactions for quotas. Unfortunately, we cannot monitor daily or weekly interactions from the UI. While th...
Feature to customize the URL of the email delivery form
Currently, no option to customize the URL of the Dynamics 365 Customer Insights - Journeys email delivery form is available. The feature to customize the URL of the email delivery form would be much more useful. Please consider implementing this feature.
Enable visibility to who performed the provisioning activity
As most Organizations might have multiple businesses using a single tenant, usage of licenses for CIJ gets tricky when the admin team wants to understand if the CIJ App has been provisioned and is actively being used or not.
It would be beneficial to show the provisioned by us...
New Read-Only Security Role for Sales, Customer Service, & Managers to Access Marketing Assets/Insights
We currently need to assign non-marketing resources the Marketing Professional - Business role to see detailed analytics (for email) on the Insights tab for Real-time. This gives them access to Marketing which we do not want. We'd like a read-only security role, out of the box, to assign non...
Managing quota of marketing contacts
Currently the only way for a marketing contact to be removed from the quota limit is to have no interaction with him for 1 year (which is quite long for marketing purpose).
Even if you delete a contact, it will not be removed of the marketing contact quota and worst if he comes back with...
Provide customers with additional performance insights within Power Platform Admin Center
When performing bulk loads to Dynamics 365 Marketing environment there is no detailed info of what is running in the environment. The Analytics Dataverse info in Power Platform Admin Center doesn't provide start/end times of processes. Having this info would be very helpful with performance im...
D365 Customer Insights Trial licences to include provisioning of Outbound Marketing Features using self-serve interface
As part of the September 2023 updates, Dynamics 365 Customer Insights - Journeys transitioned to focus on Real-time Marketing features only. To support this transition, in early August 2023, provisioning of new instances changed, so that:
- New customers no longer receive t...
STATUS DETAILSNeeds Votes
D365 Marketing Attach licence does not show in Licences page
The D365 Marketing Attach subscription (SKU KPJ-00002) does not appear in the M365 Admin Center or Azure AD with the rest of our D365 and M365 licences we have purchased.
I logged a Services Hub job (Reque...
Marketing Security Roles - Naming & Description (Not Documentation)
Keeping documentation up to date is very difficult for Security Roles.
Would it be a lighter ask to simply use a naming convention for the Marketing Security Roles and Descriptions within the system?
For example:
Mkt: Admin - Gives user access to create,...