Dynamics 365 Commerce

While creating order in Store commerce POS, for Ship All Products method, we need to select a mode of delivery.

But all modes of deliveries start date is always from today.

For some deliveries, like Standard delivery we only ship from today+3 days onwards, or for Saturday Delivery we only deliver on Saturday.

But, there is no setup in Retail and Commerce to allow us to configure this lead time based on the modes of Delivery.

(There is some setup in Default order settings but that doesn't work in POS)

Hence my request is that please can we have an additional setup to configure lead time for modes of deliveries used in Store commerce?

The Shifts form (Retail and Commerce > Inquiries and reports > Shifts) currently only shows the closed shifts.

it doesn't show the open shifts at all, which makes it difficult for Finance team to track/report on the open shifts (which ain't closed for the day). There is not straight-forward way to do so.

This form has a status field also, it would be really amazing if it can show open shifts too.

It would be beneficial to introduce an option that allows the system to intelligently distinguish between manual entry and barcode scanning, and respond accordingly:

• When the item is entered manually (ItemID):
• The system could display a screen that enables the user to manually input the product’s weight.
• When the item is scanned using a barcode that includes embedded weight information:
• The system could:
• Automatically extract and apply the weight from the barcode.
• Skip any manual weight entry or confirmation prompts.
• Prevent the user from modifying the quantity, thereby preserving the integrity of the scanned data.

This enhancement would streamline operations, reduce the likelihood of manual entry errors, and ensure consistency in how product weights are handled across different entry methods.

It is highly desired and seems to be standard POS functionality to be able to handle processing Manufacturer coupons by simply scanning the coupon barcode and having the discount identified.

The GS-1 barcode format should be able to be parsed at the register level. Secondary to this the headquarters should have the capability to easily import vendor provided coupon details into the system so that they match the barcode specifications. So a simple discount of $2.00 off should be able to be imported and tied to the proper MFR coupon UPC.

It's not feasible to use system generated coupon UPCs in place of MFR issued barcodes or to manually create discounts for every MFR issued coupon when the UPC cannot be parsed by the POS.

I'd love to see some enhancements to the "All Discounts" area. Filtering is probably the biggest area that would be helpful if that was upgraded a bit. Currently, there is no way to "save" your filter settings, so you have to re-set them every time you go in. Other areas in D365 give us the ability to save things for different views, it would be great if that could be incorporated here.

The second enhancement I'd love to see is for a way to archive older, deactivated discounts. I understand these cannot be deleted because they're tied to financial transactions, but if we could archive them so they don't show up on our list of discounts, that could be extremely helpful in cutting down the list that we have to scroll through.

Thanks!

I would like to suggest that initial loyalty balances can be imported into the system without customization, right now the initial balances can't be imported directly into the system, they are in the posted status but not being reflected in the loyalty adjustments, for now creating a custom entity seems to be the most viable solution.

On B2B eCommerce, the display invoices view does not display credit orders (invoices with negative amount), it only shows the debit orders (invoices with positive amounts). 

This is misleading information for the customer and causes additional questions and workload for the customer service team.

Back with release 10.0.35 both debits and credits were excluded from the invoice page in Ecom. Since 10.0.38 only debits are displayed on the Ecom invoice page; credits are not displayed.

We either need to show debit and credit orders or none of them. 

In the Microsoft documentation ChannelId is shown as placeholder in the email templates, but it is not. Microsoft said that it is an error in the documentation.

It should be a good idea to include this placeholder in the templates.

After making some change on our e-commerce site using the site builder, there is nothing tool to review those changes.  Right now, to review changes on site builder, use the site copy functionality from UAT to Prod would be the one option to let us ensure that no inadvertent changes have been made in UAT prior to the promotion.

Review more than one site takes a lot of time to users, some customer has more ten sites.

A single page at the domain level listing object changes for all sites in order of date modified would be the most ideal to fulfil our audit requirement. Having it be exportable would be great too.

In current design, the system does not support aggregating products in one single return label, so if you are printing return label for one line with 3 quantities, it will print 3 return receipt labels.

It would be great to have a feature in the future to support aggregating products in one single return label receipt when printing from POS.