Dynamics 365 Commerce

When voiding product lines when using a compact view on a mobile device, the items with the strikethrough can obscure the view for the POS user. There could be a toggle to hide the voided product lines vs showing them, or the ability to sort voided product lines to the bottom of the transaction screen.

When creating a sales quote at the point of sale, the sales quote should sync with F&O in real-time, should the POS be online. If the POS is offline there should be the fallback of the order being created in async.

There is currently this feature for customer orders, where a sales order is created in real-time, with async as a fallback, when offline. This feature is governed by a parameter on the functionality profile but only relates to customer orders.

Would like to have attach images & videos as a reviews for the product .

Folks kindly vote this idea if you feel its useful for retailers.

Thank you

Sometimes the POS can have an active cart with no item lines or tender lines. When switching to offline, recalling orders or anything that requires the an empty cart, the POS should automatically void the "ghost" transaction.

Hi Team

Need a option to control the store user to access the other store receipt using show journal.

Example: User XYZ from Store A should not access the Store B receipts using the show journal functionality. Need to control based on access permissions.

For the D365 E-Commerce site:

In the desktop view, there should be two separate visible headers and the navigation pane sections should be displayed side by side in the sub header (2nd header) which is working fine.

In the mobile view, here should be two separate visible headers as well, and the sub header (2nd header) should display a hamburger icon with expandable navigation sections which is not working.

In version 10.0.36 a new feature was introduced were "Product data is now cached in POS" to improve the scanning performance.

It would be great if the Commerce SDK would have general caching support to cache some frequently used data that does not change often to imporve the prerformance.

But this framework would have to be able to make sure it does not eat up all memory on the servers and thereby make everything slow down. And it would have to be some configuration on when to update the cache and how many objects a cache could hold.

The idea is a framwork, that developers could create a cache for data that they feel could benefit being cahced in extensions they build..

I have discovered that when setting up a mix and match offer and establishing the line groups along with the number of items needed in those line groups, that this field acts as a minimum and a maximum. This limits the ability to offer a discount where a customer buys one item at full price and also can receive a % off discount on associated categories with that purchase. I believe there should be a way to have a minimum number of items specified as well as a maximum number of items specified (2 different fields) and they should be independent of one another. This way you don't limit the number of discountable items a customer can purchase.

This would also simplify having to set up multiple mix and match offers where you change the line group number to continuously be greater than the first line group. When you have over 10 items you want a discount to be applied (i.e. 247 items in the category you want to discount), this isn't possible to maintain and would take a great deal of time to setup. It would also be hard to even average the number of items a customer may buy that would be discounted.

The Manage Shifts screen in POS, needs be redesign from the usability point of view.

From version 10.0.35 the user now selects a shift then clicks the "Drawer icon" to declare either start amount, bank drop or tenders.

When the user finishes entering for example the start amount, it ends up again in the "Manage Shifts" screen were the line highlight follows the mouse cursor. The user gets often confused about what shift it was working with when it goes back the "Manage shift" form, as shift line is no longer selected.

Following changes could make things easier for the user:

• The user goes from the "Manage Shifts" screen to a "Drawer" screen where the user can enter all the different information for the drawer instead of having to go back and forth between "Manage Shift" and three different screens for the drawer. So, one screen instead of three.
• Would be nice to have some amount information in the "Manage Shifts" form, so the user can get an overview of the all the different total amounts for the drawer for each shift in the list. Thereby making it easier for the user to see what has been done.

In order to track salespeople on the POS, we are required to create a commission sales group and attach the sales representative by linking a worker.

There is a data entity available to upload the list of commission sales groups, however the linking of workers has to be done manually. This is a gargantuan task for customers having an excess of 1000 employees across their stores.

Additionally, the default sales group has to be mapped on the workers form so the salesperson is automatically fetched on the POS for the cashier account. This is also being done manually for each individual worker.

A data entity needs to be made available to upload this data via Excel on Data Management.