Dynamics 365 Commerce

During a recent Adyen EU outage, it was determined that Dynamics 365 Payment Connector for Adyen was utilizing the EU-based Adyen Datacenters. We have learned that this is hardcoded within the platform and not configurable. Merchants need the ability to control the Geo of the Datacenter they are connecting to for performance and privacy regulations. Adyen documentation on current endpoints -https://docs.adyen.com/development-resources/live-endpoints/?tab=v5.x.x_or_earlier_1_2

Currently While Deploying Package in D365 Commerce LCS Page along with the Scale Unit it only Shows InProgress and User have to Click on each Scale Unit to check the Step at which Package is running.

If we can show Step Number of Package Deployment along with In Progress it will be easy and convenient for the User.

Thanks

Ayush Jaiswal

9986622407

Extensions are not showing on Store Commerce app on mobile. We have tried both IOS and Android but I didn' t work. It has to be flexible like CPOS. Our system has some of custom fields especially on the create customer page. We have more than 10000 cpos users and they do not able to use this app because of the issue.

Hi there, I use the Price Simulator to check whether there are any promotions or markdowns applied to various products, or as a Price check to compare between D365 and our Legacy system.

At the moment, I can only add one product to test at a time.

Is it possible to add a 'Add products' feature like we have in the Discounts module? I'd like to be able to add more than one product at a time to view them quickly.

Or is there a better way to see the current status/price of a list of products in one view?

Thank you

Currently in POS D365, we are able to edit the quotes by using the "Recall order" operation but not able to cancel the quotes. The "Cancel quote" operation should be implemented in POS so that user can cancel the quote just like what we use to do in D365 F&O in "All quotations" form.

There is a a feature called, "Support the Site and Default order settings on Customer orders", to enable Default Order Settings for select SKUs within D365. In the feature management section, it states that this feature is for Retail and Commerce, stating if "any customer order is created at AX-Call Center & e-commerce. Customer orders created through POS do not respect this setting."

From our findings, the default order settings also impacts manually placed orders from within D365, so it is not just for e-Commerce or Call Center. This heavily impacts our ability to use this feature, since we have many other channels that would be impacted. Furthermore, the reason and importance of this feature for us is to prevent customers from order too much of the same product, which has resulted in customers wiping out all inventory of select SKUs during peak seasons. This directly impacts sales, since our Wholesale locations are then missing key products to sell seasonal products.

There should be a feature for Commerce that is strictly to enable Default Order Settings for select SKUs for Commerce only. This could be a feature that is only available within the Commerce Product or Navigation Hierarchy or the Catalog itself, preventing any impacts to other channels. Currently the default order setting feature lives within the "Retail Released Products" section and impacts the inventory at all our channels.

When using EntraId single signon for Store Commerce in combination with shared installation (Multi user, --UseCommonApplicationData) there are two main challenges we need to handle:

- Adding users to the local security group RetailChannelUsers is a challenge when installing in userspace since we cannot easily add all users that need to use the computer to that local security group. Using group policy is not always possible due to security setup so a way to add users centrally in HQ and allow for replication to the local group or similar using Entra ID groups would be preferred.

- Automatically killing or otherwise handling the requirement to have only one instance of the Store Commerce application running is a challenge since users are not always clear that they need to shut down the application when locking the screen temporarily. Either allowing users to terminate the running instance or otherwise allowing multiple users to use the same device using entraid without needing to reboot the computer would be needed.

Released products have Default order setting in which you can define sales order parameters, you can use multiplier "1" to sell whole quantity in increment of 1 but this configuration is not applied to Store Commerce App (POS). This should support to POS as well.

When a POS cashier attempts to checkout a transaction and fails in Online mode due to a network disruption, they are allowed to manually or automatically switch to Offline mode and modify the cart in any ways (add/modify/void sales lines or tender lines) before attempting checkout again. This creates a potential issue, as it’s possible for the Online mode checkout to have succeeded before or during the switch to Offline mode, leading to inconsistent transaction data due to modifications made in Offline mode.

When we create a common list or add metadata in the SharePoint library, we allow all people who have access to the list/SharePoint library the same access to all lines. This means that if we would like people to edit the list, they can add all lines, not just the ones that concern them.

I would like to be able to add access based on the metadata. So, if I have a choice column, I could use it to set access rights. The owner would have access to all data, and then I could add group A that can only edit lines marked under option 1, and group B could edit only lines for option 2.

All of them see each other's lines and have a full overview, but they don't mess with each other's data.