Dynamics 365 Commerce

A common scenario for e-coms and retailers is to start and/or end a campaign at a specific time, e.g. "Buy product X at 50% discount as long as there are stock available".

D365 Commerce supports configuration of "Effective date" and "Exparation date", but nothing defining a particular start and/or end time. There is a the concept of "Date validation period", but that does not meet the requirement.

Idea:

1. Implement the possibility to define "Start time" together with "Effective date"
2. Implement the possibility to define "End time" together with "Expiration date"

Sales orders raised via online stores have the SalesLine Text field populated with the Product master description rather than the variant product description. The user should see the variant product description to identify different product variants involved in the transaction.

Extensions are not showing on Store Commerce app on mobile. We have tried both IOS and Android but I didn' t work. It has to be flexible like CPOS. Our system has some of custom fields especially on the create customer page. We have more than 10000 cpos users and they do not able to use this app because of the issue.

Currently it's not possible to make a partial payment on the remaining amount of an invoiced sales order through POS. We should have the ability to conclude an invoice after making a partial payment on POS while leaving an unpaid amount to be paid at a later time.

Hello,

When DOM runs, it assigns GPS coordinates to address in order to calculate closest fulfillment location.

It turns out, the GPS coordinates assigned to address are NOT the coordinates of the address but instead are the coordinates of the postal code. This is confirmed by Microsoft here https://fix.lcs.dynamics.com/Issue/Details?bugId=976780&dbType=3&qc=2a3ef6689b475bbd2d23006f8ae5ae48cef467f0f242f6563e644bc8a55179a0

This causes the discrepancy when sales tax is calculated as the gps coordinates take priority over address.

The logic should be changed to assign the gps coordinates of the address.

Thanks.

During our testing, we observed that both the EXTGC and GIFTCARD electronic payment types activate and load the gift cards as soon as they are scanned or manually entered at the POS or Verifone device, before the payment is tendered. This behavior aligns with what our Microsoft partner anticipated.

We would like to suggest an enhancement to the gift card activation process for future product versions. Specifically, we propose that the activation and loading of gift cards should occur only after the payment has been completed. This change would help prevent potential fraud, where an unpaid gift card could be used to purchase merchandise at another register.

In specific business scenarios, customers want to limit the earned loyalty points per card per month to a specific number.

For example, a customer can only earn 1 million points per month, without expiring.

This is crucial to prevent loyalty fraud, manage financial liabilities, and encourage redemption.

During a recent project, this request was made by the customer.

Unfortunately, there is no easy way to set a register to a training mode, e.g. to train employees without making inventory and financial postings.

To do this, a new store with the corresponding setups must first be created at considerable expense in order to then set up a demo register.

I would like to have two simple functionalities here:

1. the possibility to put an existing register in the Store Commerce app into training mode by clicking on a corresponding training mode button to be able to perform training there. Ideally, the visual appearance of Store commerce app should change during training mode so that the training mode is easily recognizable.
2. the possibility to switch a register in the D365 setup to a test mode / training mode via a boolean switch. This allows HQ staff to test their settings on the PROD environment and use an identical POS as the stores (without the detour via the UAT).

In my estimation, all customers with whom I have worked on retail projects with D365 so far would want to use these functions.

So MS, make it happen 8-)

Error when customer is trying to switch store commerce offline

The user logs into POS and changes the password, then log into another POS register (from a different device) and is trying to switch to offline. Customer wants to login into offline mode after successfully login to Online mode

 Basically customer want it to work like this. Any time I sign in to POS in online mode successfully, then set (reset) my credentials encrypted credentials in the offline database to the values I just used. By doing this I will always be able to log in in offline mode after I successfully login in online mode.

General approval processes for prices for F&O in general. Linked to Unified Pricing capabilities in F&O.

Add the capability to turn on approvals for unit price or/and discount on for sales order/quotation.

Users that change prices manually on order would need to send changes through approval workflow.

Another request would be approval workflow for new price components such as discount, before an discount can be enabled a workflow must be run for approval, approval process activated as a parameter.