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Ability to navigate to the customer voice survey from the timeline entry on the related record
Suggested by Kunihiko Hayakawa – Needs Votes – 0 Comments
When a customer voice survey invitation is sent a timeline entry for the survey invitation is added to the related record. When we were using Forms Pro a user was able to click on the timeline entry and navigate to the survey. However, with Customer Voice we are no longer able to navigate to the survey record from the timeline entry. ASK: Please add the ability to navigate to the Customer Voice Survey by clicking on the timeline entry for the survey invitation. -
Swap direction of NPS Values
Suggested by Alexander Schaub – Needs Votes – 1 Comments
The current solution desplays the values from 0 to 10. Please introduce a mechanismen which also allows to display the values from 10 to 0. Greetings -
Survey drop-down multiple choice question with open text option for 'other'
Suggested by Regina Ainla – Needs Votes – 1 Comments
Please create a possibility to have: Multiple choice question in a drop-down format with an open text option for 'other' choice. -
Copy or Move a Project to a new environment with existing responses
Suggested by Jake Whiteman – Needs Votes – 0 Comments
There already exists a facility to copy a project to a different environment but this does not copy any existing responses along with it. It is proposed that it would be useful to have the option of copying responses too. I recognise that this could present challenges in terms of managing open survey invites, unsubscribe requests, etc. so it might be that a project can only be moved in it's entirety and would need to be deleted at source. I have come across this scenario as I have been hosting a project in a generic environment on our tenant and it has become evident that there would be security and reporting benefits for moving the project into its own environment. I suspect other users might also be able to identify other scenarios where this kind of functionality would be of benefit. -
Ability to capture the geo location of the respondent
Suggested by Kunal Murarka – Needs Votes – 2 Comments
In some business use cases it is important to the geo-location of the respondent to have better analytics on survey response. There should be an ability for respondent to block the location sharing or acknowledge the risk of location share to address privacy issue. -
Being able to choose "Custom Score" satisfaction metric for alert creation
Suggested by Mads Aagaard Christensen – Needs Votes – 2 Comments
After the implementation of the new satisfaction metric "Custom Score", it is still not possible to create an alert on this satisfaction metric. This is useful, because we are going to use it for measuring employee performance with the questions displayed as a Likert. -
Add recycle bin to Dynamics 365 Customer Voice
Suggested by Stephanie Kahlam – Needs Votes – 2 Comments
Please re-add a recovery option for Project deletions to the new Customer Voice portal where the former Forms Pro "forms" are being migrated to. -
Branching Rule Should allow more than 10 actions
Suggested by Yamuna Dandu – Needs Votes – 2 Comments
Current Issue/Current Scenario : The branching rule in Forms pro is allowing only 10 actions to Show/Hide questions based on previous selection, because of this issue we are unable to Show/Hide more than 10 questions which are presented in one section Suggestion/Idea: If there is any Option available to Show/Hide a Section along with show/hide question then the branching rule customization will be more easy in Forms pro, so that there is chance to hide bunch(More than 10 questions) of questions which are presented in one Section -
Ability to edit responses after submission
Suggested by Ryan Clark – Needs Votes – 1 Comments
Looking to be able to change recall and edit responses via customer voice platform -
Sharing just a specific survey
Suggested by Miia Fohlin – Needs Votes – 1 Comments
Currently it seems that you are obliged to share a Project with all its Surveys when you want to share a Survey to collaborate with your colleagues. It would be useful to be able to share either a Project or just one Survey, not all Surveys under a Project.
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