Publish D365 Fraud Protection App in Shopify's Marketplace
Publish an intuitive and easy to use "D365 Fraud Protection" app in Shopify's Marketplace, enabling Shopify merchants to quickly integrate DFP into their e-commerce flow and help protect them against fraud. This solution would need to work for all Shopify merchant profiles, ranging from small...
Ability to reference IP Geolocation in Search
Provide D365 Fraud Protection customers with the ability to search based on IP geolocation data. This is helpful when device fingerprinting is not captured.
Add Support for "Account Update" Scenarios
Request to add protection against account takeovers scenarios that involve account updates. Examples include:
- Modifying account details like email, phone number, billing/shipping address or any other profile information.
- Adding/removing user profiles to/from an e...
STATUS DETAILSNew
Simpler UX for Implementing Null Checks within Rules
Scenario: A PSP tries to make their rules as universal as possible & not every merchant provides all the data requested for. When a merchant is unable to send a data attribute, the transaction is getting rejected unnecessarily unless there's a null check in place to bypass the reject...
Add Observe Rules to the Monitoring Tab
Adding real-time Observe Rules data to the Monitoring tab would be extremely helpful when trying to test out rule effectiveness during an ongoing fraudster attack. Currently merchants can only see the transaction volumes hitting Observe Rules on the Rules Analyst tab, which only updates every ...
Add restriction label within transaction review pane
Adding this capability would result in efficiency gains since the merchant would no longer have to pull up and correlate these restricted email addresses (for example) in other tooling just to find out that action has already been taken on them.
This would also help in the Link Analysi...
Ability to fully embed DFP Portal into another client-facing portal
The ability to fully embed the DFP Portal into our own client-facing portal would offer a more seamless experience to our customers, as it would eliminate the need for the customer to have to context switch between multiple windows/tabs.
Support end-to-end flow (e.g., SMS Challenge, Phone Verification) for preventing bot attacks
Request to end-to-end flow within D365 Fraud Protection for preventing bot attacks so customers don't have to pull together and manage solutions from multiple providers. SMS challenge, phone verification, etc.
Add more granularity to specific KPI's in the Case Management report
The following KPI's in the Case Management report - Total Cases, Average Time to Review, and Agent Review Rate - include all items being actioned. This includes not only the primary purchase IDs reviewed and actioned, but also those "mass actioned" through the Link Analysis tab matching select...
Ability to assign all cases linked to a specific user ID to the same queue/analyst
When large fraud analyst teams are working on queues, it's common for multiple analysts to work on different transactions belonging to the same user ID. Seeking ability for management to be able to assign all cases with purchase IDs linked to a specific user ID to the same queue/analyst, as t...