Real Time Marketing - SMS - Add Inbound SMS / Keyword Replies to Contact Timeline
Love that you can see outbound SMS in the Contact Timeline for Real Time Marketing.
Can you also display inbound SMS, like keyword replies, to the Contact Timeline?
Real Time Marketing - SMS - Standard Trigger to Listen for Inbound SMS
The new keyword feature is amazing! But it only allows a contact to respond to a keyword if directly from the sent message.
We would like a standard trigger that listens for any inbound SMS. Then rather than only being able to respond to a specific message one time, a contact ...
Real Time Marketing - SMS - Integrate SMS with Payment Gateway
We have many use cases where we want to accept payments or donations via SMS.
Can you allow integration between a payment gateway and SMS in D365 Marketing? Ideally, this integration would be easy to configure, like SMS is for real time marketing today.
For e...
Real Time Marketing - Journeys - Ability to Branch on Attributes of Related Entity Records for Standard Triggers
When using a Real Time Journey with a Standard Trigger, we would like to be able to reference an attribute of a related entity for that trigger.
For example, real use case:
We have a real time Journey that uses the standard Event Registration Created trigger. Within an ...
Real Time Marketing - Brand Profiles - Expand to Include Common Conditions, Templates, Personalization Tokens, Company Address, Subscription Center, Colors, Themes, Styles, Etc.
The addition of Brand Profiles is a GREAT step in the right direction! We would love to see this feature expand to include:
- Conditional Content - would be nice to create "common" conditions that can be easily used across multiple emails (and other assets...
STATUS DETAILSNeeds Votes
Real Time Marketing - Email - Default Image Alt Text Using Information Stored in File in Library
In Real Time Marketing, we are able to upload images. Upon uploading, we can enter information like ALT text, description, etc. I'm not sure why our emails do not pre-populate or default image alt text to use this information? This would be very helfpul.
Example/Use Case:
Real Time Marketing - Segmentation & Subscription Lists - Re-Think & Possibly Eliminate Segments & Lists
Given the great advancements of Real Time Journeys - I question whether we want or need segments and subscription lists like they exist today in D365 Marketing. With a few minor tweaks to Journey tiles, we could avoid a lot of work in terms of training, creation, and maintenance.
Real Time Marketing - Journeys - Standard Event Triggers/Deleting Records
When we use the standard Microsoft event trigger for Marketing Event Registration Canceled - it triggers when a registration record is deleted, not just when the isCancelled flag is marked yes. We only want this trigger to activate when a registration record is truly 'Cancelled'. Deleting a ...
Real Time Marketing - SMS - Add Option to Use Entered URL and Not Trackable URL
The real time email editor allows us to select whether each link is trackable or not.
When we add a URL to a Real Time SMS, it automatically changes the URL that gets sent to a trackable URL - even if we have do not track in the compliance center and send to numbers who have o...
Real Time Marketing - SMS - Add Dynamic List Feature
Please add the ability to create and display dynamic, filtered lists to SMS like we can do for email in Real Time Marketing.
For example - I want to send an SMS that lists the new events available for participation. Those events will each have a link to sign up.