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The new keyword feature is amazing! But it only allows a contact to respond to a keyword if directly from the sent message.


We would like a standard trigger that listens for any inbound SMS. Then rather than only being able to respond to a specific message one time, a contact can text anytime and we can setup keywords in one journey rather than multiple times.

STATUS DETAILS
Needs Votes
Ideas Administrator

Hi Stephani,

This is already in the roadmap as it has many use cases indeed. 

Thanks,
Georgios