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The new keyword feature is amazing! But it only allows a contact to respond to a keyword if directly from the sent message.
We would like a standard trigger that listens for any inbound SMS. Then rather than only being able to respond to a specific message one time, a contact can text anytime and we can setup keywords in one journey rather than multiple times.
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Needs Votes
Administrator on 2/26/2024 9:23:07 PM
Hi Stephani,
This is already in the roadmap as it has many use cases indeed.
Thanks,
Georgios