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Hi,
We have quite a number of customers who have moved the management of their team mailboxes into D365 CE using queues.
As with many mailboxes, there are emails from senders who could easily be classed as Junk/spam email senders. It would be great if there was a function in D365 CE to block future emails from specific senders without having to log into outlook online etc.
What this could look like for a user is that when they open an email in CRM, there is a button to block emails from the sender. When used, D365 CE would then apply the blocking via native Exchange Online integration that would mimic a user going to Exchange online and applying there.
This would save time for Users having to remove repeat spam/junk mail from their queues on almost a daily basis.
We have quite a number of customers who have moved the management of their team mailboxes into D365 CE using queues.
As with many mailboxes, there are emails from senders who could easily be classed as Junk/spam email senders. It would be great if there was a function in D365 CE to block future emails from specific senders without having to log into outlook online etc.
What this could look like for a user is that when they open an email in CRM, there is a button to block emails from the sender. When used, D365 CE would then apply the blocking via native Exchange Online integration that would mimic a user going to Exchange online and applying there.
This would save time for Users having to remove repeat spam/junk mail from their queues on almost a daily basis.
STATUS DETAILS
Needs Votes
Administrator on 9/26/2023 3:12:45 AM
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Regards,
Naman Agrawal
Product Manager, Microsoft