Email Sender Blocking and Junk Mail


Hi, We have quite a number of customers who have moved the management of their team mailboxes into D365 CE using queues. As with many mailboxes, there are emails from senders who could easily be classed as Junk/spam email senders. It would be great if there was a function in D365 CE to block f...

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Category: Customer Service (Case Management / Queues) (87)

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Needs Votes

Customize the columns on the Duplicate Records Detected view


Re-adding this as it was raised and set to planned for 2020 release wave 2 but never got included. https://experience.dynamics.com/ideas/idea/?ideaid=18522ab7-7d7a-ea11-99e5-0003ff689747 When a new record is created that meets the conditions of a Duplicate Detection Rule, the popup warning messa...

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Category: Unified Experience: Search, navigation and performance (1141)

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New