Sharepoint integration - document location folder name is not supporting characters


Hi all, Document locations entities (eg : relative URL) are not supporting special characters. It's blocking, as Sharepoint integration is not worrking properly. Repro Steps - • Navigated to Document Management -> SharePoint Sites • Click on Default Site. • Once it opens in a new window, clic...

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Category: Collaboration including Teams and Office 365 Integration (90)

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New

Multiple SLAs in same entity incident


Hi all,In my organization we have 100 networks, and some od those networks have different SLAs with specific SLA items on same entity incident.But on entity SLAs, there is just one defaulted and unique SLA which is applied. If your remove ...

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Category: Routing/ SLA (74)

STATUS DETAILS
New