Case resolution to be populate under Entity list to create a Personal view
Unable to view the case resolution under entity list in Advance find, we would like to have an option to select the case resolution under entity list
Intelligent Appointments for CE Clients
The new "Intelligent Appointment" feature allows customers to self-schedule appointments with agents. Which is a great and important feature. (It reminds me to a feature within field service). However, a requirement is to have both a Finance subscription and the industry cloud extension. It wo...
IVP