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Automatically enable call transcription after caller consent in IVR - Teams Phone (Not ACS)
In Europe we need to collect consent from the caller before we enable call transcription or call recording. We usually do this in the IVR by letting the caller press 1 if the consent or 2 if they do not consent.
We wish to have a function in Copilot Studio or an API to call f...
STATUS DETAILS
New