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Automatic Update Case Time Tracking
It would be highly beneficial if the Automatic Time Tracking history could record multiple time entries. Ideally, when an agent (e.g., A1) is working on a case (e.g., C1), the system should create more than one automatic time tracker record. This approach would allow time to be segmented for t...
STATUS DETAILS
New
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Enable Text Selection and Copy in Dynamics 365 PDF Preview
In Dynamics 365 users can open PDF attachments directly in the preview window. However, the current preview functionality is very limited:
- The PDF content is rendered as a static canvas, which means text cannot be selected or copied, even when the PDF contains real ...
STATUS DETAILSNew