Default Font Size when typing an Email in Dynamics Service
When Typing an Email the Font size Automatically defaults back to 9 after setting it each Day. We would like for it to stay the size it has been set to.
Allow Header Cards to Target Additional Fields Beyond Customer ID
Currently, the header card shown on Customer Details in Dynamics 365 only supports targeting the Customer ID field. It would be helpful to allow it to target other fields
Similar Cases feature should also be included in Customer Service Workspace
Similar Cases feature should also be included in Customer Service Workspace. This functionality is only available in Customer Service Hub.