47

I would like to automatically enable auditing for the out‑of‑the‑box entities.

There is no standard functionality that automatically enables auditing when new out‑of‑the‑box entities are added to an app.

The operation of manually enabling auditing each time results in additional effort and becomes a burden for customers.

If this capability were added, it woul...

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Category: Case Management (92)

STATUS DETAILS
New
17

Default Font Size when typing an Email in Dynamics Service

When Typing an Email the Font size Automatically defaults back to 9 after setting it each Day. We would like for it to stay the size it has been set to.

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2 Comments

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Category: Case Management (92)

STATUS DETAILS
New
13

Enable Text Selection and Copy in Dynamics 365 PDF Preview

In Dynamics 365 users can open PDF attachments directly in the preview window. However, the current preview functionality is very limited:

2

Dynamics 365 default values are not fully language compliant

 

The Dynamics 365 default values are not fully language compliant, as an example if you are French Canadian and both your setup as an individual is French Canadian and your environment is based on Canadian French, the template for the date shows YYYY/MM/DD known as ANSI standards. In fa...

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0 Comments

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Category: Case Management (92)

STATUS DETAILS
New
2

Allow date format customization based on locale or user preference

Description :

Currently in Dynamics 365 Customer Service, the date format is not always aligned with user expectations or local standards. This can lead to confusion, especially in international or multi-country environments where date formats vary significantly (e.g.,...

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0 Comments

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Category: Case Management (92)

STATUS DETAILS
New