23

Power BI Integration

Hi there, It would be great if we could embed Power BI visuals in Customer Insights. This would provide deeper insight on individual customers and the entire base. Tracking aspects such as sales over time, purchase counts, product varieties etc. is more relatable in visual format for business ...

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1 Comments

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Category: Measures (6)

STATUS DETAILS
Under Review
4

Ability to see Service API thresholds and usage per user

I would be useful if admins can view the Service API thresholds and usage per user as described below through the Power Platform Admin center. https://docs.microsoft.com/en-us/powerapps/developer/data-platform/api-limits#how-service-protection-api-limits-are-enforced

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0 Comments

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Category: Measures (6)

STATUS DETAILS
Needs Votes
Ideas Administrator

we are grateul for this input. the Cusomer insigthts team would love to consider this idea but optimally it should receive more votes first. we will make sure to track it over time and update on any change to it's status.  

3

Measures - Does not contain function

It would be great if the "does not contain" function is available when we create the measures.

We don't have this function when creating a measure. For example, when we want to add a filter for those who do not buy a specific product, we have to solve it with SQL, not with the functiona...

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0 Comments

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Category: Measures (6)

STATUS DETAILS
Needs Votes
Ideas Administrator

Hello. Thank you very much - this is an interesting idea and we would like to get more upvotes on it prior to it's final consideration. We will make sure to update on the idea the moment we received more votes. Yous, the Dynamics 365 Customer Insights team. 

3

Time Difference Calculation in Measures

It would be great to have a way to calculate time differences in a measure in Customer Insights.

Things like:

  • How long since first interaction,
  • time since last interaction
  • Time between first and last interactions (this could be a salesorder, a message received,...

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    0 Comments

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    Category: Measures (6)

    STATUS DETAILS
    Needs Votes
    Ideas Administrator

    Thank you very much for this idea! we would love to consider it. Optimally we want to wait for more votes to be made in favor of the idea and we will ongoingly check for that. Once more votes were added and we review the idea as part of our planning we will make sure to update.  

    Yours,

    The Dynamics 365 Customer Insights team. 

2

IF/THEN capabilities in Measure User Interface

We are seeing a lot of questions about categorical Measures, things like:

  • Lost Customer (Last purchase was over two years ago)
  • Dormant (Last purchase was between two years and a year ago)
  • Active, Loyal Customer...

Unfortunately, right now there is no way ...

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0 Comments

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Category: Measures (6)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you very much for this idea! we would love to consider it. Optimally we want to wait for more votes to be made in favor of the idea and we will ongoingly check for that. Once more votes were added and we review the idea as part of our planning we will make sure to update.  

Yours,

The Dynamics 365 Customer Insights team. 

2

More intuitive Measure Definition

Defining measures is not straight forward. - The page should be more self-explanatory - Currently unable to do a COUNT or UNION across tables to define a measure? - Cannot seem to filter on tables to define measure (e.g. SUM or COUNT price of purchases in last 12months) Worked examples in docume...

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0 Comments

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Category: Measures (6)

STATUS DETAILS
Needs Votes