It would be great to have a way to calculate time differences in a measure in Customer Insights.

Things like:

  • How long since first interaction,
  • time since last interaction
  • Time between first and last interactions (this could be a salesorder, a message received, any kind of action with a timestamp)


Category: Measures
Needs Votes
Ideas Administrator

Thank you very much for this idea! we would love to consider it. Optimally we want to wait for more votes to be made in favor of the idea and we will ongoingly check for that. Once more votes were added and we review the idea as part of our planning we will make sure to update.  


The Dynamics 365 Customer Insights team.