24

CRM internal header is containing the period "." which is not following HTTP header standard

CRM internal header is containing period as below which is not following the HTTP header standard

 

"mscrm.returnnotifications"="true"


HTTP Headers defined by RFC2616, RFC2822, RFC7230 advise against the use of non-standard characters such as the period below:

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Category: Custom Messaging APIs (7)

STATUS DETAILS
New
10

It would be more convenient if you could manually hide the warnings.

At present, we have confirmed that the following warnings can be hidden by setting "Sync knowledge article attachments to portal".


However, it would be more convenient if the above warnings could be hidden manually by the user.


----- Warning -----

"To se...

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Category: Custom Messaging APIs (7)

STATUS DETAILS
New
8

How to handle warning messages provided by standard features

It would be more convenient if users could customize or hide the warning messages provided by the standard features.

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Category: Custom Messaging APIs (7)

STATUS DETAILS
New
2

Agent context within onMessageReceived Event

MSChatBot - 1) Need to include the agent context such as Agent Name, Agent response within the onMessageReceived Event 2) More specific detail info about what type of event it( chat accepted, Message sent, chat ended, chat closed) should needs to be added to onMessageReceived Event .

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Category: Custom Messaging APIs (7)

STATUS DETAILS
Needs Votes
Ideas Administrator

Awaiting additional votes and prioritization.

1

Report is automatically obtained

Background: Currently, reports in PPAC require manual selection of time intervals before downloading. Due to business analysis and environmental health monitoring needs, specific monitoring of the usage of active users in the environment is required. Manually downloading hourly reports for fin...

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Category: Custom Messaging APIs (7)

STATUS DETAILS
New
1

Detailed info on plugin performance limitations/redesign

Custom Messaging APIs might not be the most suitable category, but I just haven't found a better option. We have performance problems with Dataverse plugins in general, so it doesn't fit into any category.


Some of our plugins fail with such an error (

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Category: Custom Messaging APIs (7)

STATUS DETAILS
New
1

APIs to Conversation

Would be so usefull if we had APIs to manipulate conversations. For example: Transfer a Conversation to another queue or agent, end conversation, assign conversation to someone or change the status conversation. So, we can customize automations by flow

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Category: Custom Messaging APIs (7)

STATUS DETAILS
Needs Votes
Ideas Administrator

Awaiting additional votes on this one.
Would also love to explore further - please share if there is a comprehensive set of use cases that this would be helpful for.