Different country phone numbers for Omnichannel Voice and Azure Communication Services
It would be great if phone numbers from countries other than the US could be used in Voice Channel for Omnichannel, and also in Azure Communication Services.
It's hard to implement the Voice Channel in countries like Spain, and then have your customers call a US extension to reach your c...
CNAM should be implemented to support Canada in order to support customer
It was found that since we did the vNext migration/upgrade in January of this year. Our Customers have been noting that our calls come up as "Toll Free Serv" when we make outbound calls to them. I attached a photo of what comes up when we do an outbound call.
Basically, we've been gettin...
Operator Connect to ACS to Telephony
Ability to connect Operator Connect to Microsoft ACS