It would be great if phone numbers from countries other than the US could be used in Voice Channel for Omnichannel, and also in Azure Communication Services.
It's hard to implement the Voice Channel in countries like Spain, and then have your customers call a US extension to reach your company.
Comments
I am based in New Zealand and we have successfully implemented the voice channel with our local voice provider using our local existing phone number (country code being +64), so it is possible.
You could reach out to your local phone providers and ask if any of them are Microsoft Teams Phone Partners?
Category: Voice - Carriers