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In GCC – navigation bar to include option/link to revert back to My apps page in CRM

In GCC – navigation bar to include option/link to revert back to My apps page in CRM

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Category: Customer Service Hub (54)

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Needs Votes
0

auto fill email address when send email in some case

1. Scenario one: Send email on the case page • The default value is the email address of the contact. • *Note: If the full name of the contact is blank, currently, the system cannot identify the contact email address 2. Scenario two: Send knowledge on the case page. • Click the send email button...

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Category: Customer Service Hub (54)

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Needs Votes
0

Allow the overwriting of the click to call handler

Allow the overwriting of the click to call handler in the customer service hub. In the Classics UI you are able to overwrite the default handlers for click to call by using the following statements in a web resource parent.Mscrm.ReadFormUtilities.handlePhoneNumberClick Mscrm.ReadFormUtilities...

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Category: Customer Service Hub (54)

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Needs Votes
0

Remove unclear validation errors and show clear validation errors

The tabbed view in the Customer service hub provides a well-organized form to the end-user, however, the validation error messages do not automatically point to the error field. For example, a user is on the last tab of a form and tries to save the form without realizing that a mandatory field o...

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Category: Customer Service Hub (54)

STATUS DETAILS
Needs Votes