2

Allow CoPilot in the Field Service app the same functionality as in Customer Service

In the Customer Service app a user can ask CoPilot questions that relate to Knowledge Base Article content and receive an AI reply based upon the Knowledge Base Article content in the system.


In the Field Service App the CoPilot functionality appears to be limited to counting ...

Read more...

0 Comments

Read more... 0 Comments

Category: Copilot (2)

STATUS DETAILS
New
1

Work order recap with Copilot in Field Service - Insights

https://learn.microsoft.com/en-us/dynamics365/field-service/work-order-recap


I am writing to inquire about the "Work order recap with Copilot in Field Service" feature. We have been experiencing difficulty finding usage insights and feedback submitted by users on the Work Orde...

Read more...

0 Comments

Read more... 0 Comments

Category: Copilot (2)

STATUS DETAILS
New