2

Dynamics 365 Field Service upgrade service type tracking

Future featuring upgrade service tracking maybe potentially helpful for purpose of activities forecast, resource scheduling or resource reservations or for purpose to easily identify revenue recognition.

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Category: General (66)

STATUS DETAILS
Needs Votes
2

Field service 3rd party technicians or vendors

Wish we future feature the option to schedule potential vendors or contractors as 3rd party technician resources on work orders. Enhancing flexible resources types or potential network contacts or vendors may potentially enhanced resources and safe on data entry or administration processing or s...

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Category: General (66)

STATUS DETAILS
Needs Votes
2

Dynamics 365 Field Service product or service life cycle

Future featuring the product or service life cycle maybe optimum ideal. Not featuring or not tracking product or service life cycle, user may potentially track life cycle out side the system, for purpose of renewable planning, recall, etc...

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Category: General (66)

STATUS DETAILS
Needs Votes
2

New Work Order Triage

Would it be possible to have pop up windows that show current open work orders for an account when taking a call? Ex. our company services our own restaurants. When a restaurant calls in for a fryer broken we would like to be able to let the store know that they already have an open call on that ...

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Category: General (66)

STATUS DETAILS
Needs Votes
2

Timeline for all entities (Case, Workorder, Booking over mobile)

Target: Timeline could be an important and cool feature. Timeline info should be acessable from all entities (Case, Work order, Booking over mobile) doesn't matter where I wrote something or in which entity I am in at the moment. Minimal request (first step): The Timeline for Work Order and Book...

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Category: General (66)

STATUS DETAILS
Needs Votes
2

Sorting international characters (Latin 1) with English language settings

I have a huge challenge in the fact that it is not possible to set English as a language in Dynamics (because I want non-native speakers to be able to work the platform too) and then sort international characters correctly. The response from developers is that you have to set the language to D...

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Category: General (66)

STATUS DETAILS
Declined
Ideas Administrator

After reviewing with the platform team, we learnt that the sorting order is based on the base language that was chosen during the time of provisioning. The base language is stored in the platform (SQL Collation) which defines the sorting behavior and isn't defined by the current user's language in Dynamics. For additional platform ideas and community, please visit  https://ideas.powerapps.com.

 

Sincerely,
Girish Raja
PM, Microsoft.

2

Configurable lookup search functionality

Similar to this idea for F&O: Microsoft Idea (dynamics.com)


Provide ability to configure how search works in lookup fields so we can ...

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Category: General (66)

STATUS DETAILS
New
1

Field Service technician location and arrival time sharing portal improvements

As part of our ongoing Dynamics 365 deployment, we've been investigating the new technician location and arrival time sharing portal with a view to using it as part of our pre-appointment customer engagement strategy. During this process a number of limitations became apparent that we'd want ...

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Category: General (66)

STATUS DETAILS
New
1

Message box pop up when the quick search limit is exceeded

As we have 10k records limit when we search in the quick find, when the record limit exceeds. It would be helpful is a message box pop up when the record count exceeds.

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Category: General (66)

STATUS DETAILS
New
1

User "Created By" details In CRM should be available

A feature like showing details of user "Created By" details when a user created from CRM or Azure would be helpful for customers to know who created the user.


Navigations: Go to Advanced Find -->Select Users-->Add "Created By" column-->Click on results-->Now the "Created By" c...

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Category: General (66)

STATUS DETAILS
New