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There is an action in field service than can be used for automatically geocode addresses. Why cant it be called by work flows? I can see that it exists in the system, but I cant see it from a workflow. We raised a ticket for this but no conclusion or reason was found, but not possible.

Category: General
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback.

This idea needs more votes and I think we need some more details to understand your suggestion better. Can you please help us by sharing more information about the use-cases where you would like to use such a function?

What entities would you like to use this on? Are these FS entities or elsewhere?
In what ways does the existing auto-geocode function not meet your existing scenarios?
Functionally describe a use case you would try to satisfy if we enabled this?

 

Thanks for providing additional clarity,

Jason Cohen
PM, Dynamics 365 Field Service