Non-mapped Form Fields
Allow for creation of form fields that are not mapped to a lead or contact record.
Create a form capture based on a specific form, not a specific webpage.
Currently you have to create a form capture for every separate webpage/ url. If the same form, fe. the newsletter form, is placed in the footer over a 100 pages. You have to create 100 separate form captures in stead of 1 form capture capturing this form at all webpages/urls.
| The form capture was delivered in the April release. Capture forms in Customer Insights - Journeys - Dynamics 365 Customer Insights | Microsoft Learn Sincerely, Petr Jantac, Microsoft |
Improved (re)Captcha for Marketing Forms
The current Captcha we can insert into marketing forms looks really outdated and is difficult for users to read/enter. The visibility/usability on mobile devices is also bad. Newer/other versions of Captcha like re(captcha) or captchas that only pop up sometimes after pressing submit are much bet...
Thank you for your feedback. We have released this feature with the new real-time marketing form editor. It is now possible to integrate external captcha service into real-time marketing forms.
Integrate a custom captcha service with real-time marketing forms | Microsoft Learn
Sincerely, Petr Jantac, Microsoft.
Duplicate functionality
With Marketing Emails / events, we have functionality to Save As. This would be really beneficial to have also for marketing pages, content blocks and in general when we create content.
Support Lookup Fields on Marketing Forms
Currently, we cannot add lookup type fields to a Marketing form as lookup is not supported by the app. Can you please update this to support/allow lookup type fields. For example, if Source Campaign is a lookup field - allow me to add that field to the form - default the value - and hide it.
We have released this feature as a part of the functionality in February 2020.
For more information please check here: https://docs.microsoft.com/en-us/dynamics365/marketing/whats-new-marketing#february-2020-update
Sincerely,
Defne
D365 Marketing Product team
Dependant Lookup Filter on Marketing Form in Customer Insights - Journeys
We need Dependant Lookup filter (Based on Dataverse relationship).
We use to have this feature in Outbound Marketing but in Real time marketing We don't have this Feature. This is a bare minimum functionality which required.
Ex: State Lookup filtered based on selected Country looku...
Add variable Fields of Customer Voice in Outbound Marketing
Dear Community,
If you send a customer voice survey to the contacts, they can answer the survey and the survey is pinned to the timeline as an activity. Unfortunately, the Customer Voice variables are currently not working. Please also add this functionality to outbound marketing so that...
| Thank you for your feedback. We do not plan to extend outbound marketing features. We may consider this for real-time marketing. Sincerely, Petr Jantac, Microsoft |
Feature to customize tags to be assigned to customers who access redirect URLs in Dynamics 365 Marketing
Dynamics 365 Marketing automatically tags contacts who access the redirect URL. However, sometimes this tag is associated with a contact that the customer does not expect. Currently, it is not possible for customers to modify the tags, so they would like to have a function that allows them to mod...
We no longer deliver new features into outbound marketing, as it will be deprecated soon. Sincerely, Petr Jantac, Microsoft
Use variables in Customer Voice surveys when distributing it from Dynamics Marketing
The feature 'variables' in Customer Voice cannot be used. It is not possible to add personalization and dynamic content to Customer Voice surveys when sending the the email that contains the link to the survey in Dynamics 365 Marketing. It would be nice to be able to dynamically insert data and c...
CName's for Marketing in Lieu of http://[*].microsoftcrmportals.com
For consistent branding and a better use experience, i.e. the piece of mind knowing they are at the correct website, CName's need to be allows in the Portal settings for Dynamics 365 for Marketing ASAP.
Thank you for your feedback. We do not plan to extend outbound marketing features. We may consider this for real-time marketing. Sincerely, Petr Jantac, Microsoft
Administrator
Thank you for your idea!
We have released this feature as a part of September 2020 Early Access features.
More information on the feature here:
Best regards,
Defne
D365 Marketing Product team