Tagging
It would be nice if we could tag people / companies from a social media post from within D365 for Marketing. Last time we attempted it, in the message we had - Hi @userA + the message text... . However, rather than tagging user A, it would just get displayed as a text when posted on LinkedIn f...
Social media monitoring
It would be nice to link social media accounts to Dynamics 365 for Marketing and be able to monitor these channels. So you can monitor the outcome&interactions of your posts and have an overview of all your walls/feeds from one single place.
Thank you for your feedback. We are not considering it at this time. We provide insights related to posts scheduled through the D365 Marketing platform. PM, Microsoft
Hashtags in social posts / automatic suggestions
Currently I'm missing the option to use hashtags in social postings. When I create a post directly on Facebook, Twitter or LinkedIn and ad # and start a few letters of a word, I get some suggestions and can directly use them as a hashtag for my post. I would love if Dynamics for Marketing would h...
Thank you for your feedback. We are not considering this at this time. Sincerely, PM, Microsoft
Allow adding media from Marketing Content Videos Library in social Post
Currently the uploaded videos in Marketing Content library can only be used for Marketing Emails & Marketing Pages. Suggest to extend the function to be able to add those videos to Social Post as well because at this moment social post can only add pictures. This means, if we want to add video ...
The posting to social media feature from outbound marketing has no equivalent in real-time journeys. There are currently no plans to incorporate the feature. Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Feature to display a website preview when posting a URL from a Dynamics 365 (Online) social post
Currently, when you submit a URL from a social post, it appears as a URL link. In the following community information, the website preview function is used to display the URL link destination on the card. However, this method does not work for social posts. Title : Adding Website Preview to a UR...
Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Can we integrate with Facebook ads and Google ads
There is a huge ask from the customers on the ability to do facebook ads and generate leads from Facebook ads or google ads directly from the system. E.g. Exponea which is a great tool that easily integrate with many social channels. https://docs.exponea.com/docs/facebook-ads-integration Hopefu...
Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Please include Instagram as well in social media posting
Please include Instagram as well in social media posting
Thank you for your feedback.
We released this feature as part of the functionality for the Dynamics 365 Marketing product, that was launched in April 2021.
Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/marketing/whats-new-marketing#april-2021-update
Sincerely,
PM,
Dynamics 365 Marketing
Integration with Facebook Lead Adds
It might belong to another category as it is not really posting from CRM to Social Channels, but the other way around. However, there is a gap in the current application as there is no standard connector that allows you to capture and associate leads generated via Lead Adds from Facebook in Dy...
Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Add videos to social media posts
It would be nice if we could introduce videos in social media posts. Indeed, we can only add pictures in the media tab. Nowadays, videos become very important for the marketing on social media channels.
The posting to social media feature from outbound marketing has no equivalent in real-time journeys. There are currently no plans to incorporate the feature. Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Social Media in Customer Insights Journeys
Unfortunately, it seems that Social Media (posting) is no longer included when installing Real-time Marketing or the new Customer Insights Journey. Is there no plan to incorporate this into Real-time Marketing?
Thank you for your feedback. We are currently not planning to incorporate social postin in real-time journeys. Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Administrator
Thank you for your feedback. We are not considering this time. Sincerely, PM, Microsoft