Dynamics 365 Commerce

Hi,

I saw in threshold discount when using calculation type Discount Lines just apply only one tier.

For Eg :

Bill total over 1000 -usd from list A get free 1 item from list B

Bill total over 2000 -usd from list A get free 2 item from list C

With this Eg, we need created 2 threshold discount ID, it's take time and inconsequential.

it's great to support multi tiers. Thanks

Hi,

Quantity discount just only working when In tab Lines using only one category.

For Eg to easy understand:

By 1 get 10% , buy over 2 off 30% for all items like Item A , item B, C....

Discount 30% just applied for items A quantity over 2 . Not applied for bill include item A and B

That is easy basic for discount retail business , not mention items just discount for specified variant.

This is issue that i want improve.

In the Lease-to-own industry, Retail and E-commerce customer transactions are usually Tax exempt because of State Stipulations. In my customer's case, they are planning to Incorporate Progressive Lease-to-own payment method on their website and there is no Out-of-Box way for a Transaction to be marked as Tax-exempt upon the selection of a Payment Method.

This seems to be a Gap in the functionality. It would be great if this could be built into the product to cover the greater use case for the Lease-to-own industry.

Thanks

Customer can enjoy Trade agreement prices on B2B and BC2 E-commerce, defined in back office specific to individual customer or any group of customers. But on Product List Page (PLP), Price filter only use the product Base price to show "Minimum" and "Maximum" values

For Example minimum base price for a product is $ 5 to a maximum of $ 250, on PLP price filter will show the slide bar from 5 to 250.

If customer has a special price based on their trade agreement, and if Minimum price for a product is starting from $ 1 to a maximum of $ 100, Price filter should adjust accordingly and show from 1 to 100 but currently it will keep using the Product Base price and still show 5 to 250 which a really bad user experience.

The Idea is while excluding products or categories inside the assortments it should be removed also from the retails offline database specifically from ECORESPRODUCT table instead of removing it from the view level only.

I would be nice to have in standard the feature/functionality to exclude (One or group of customers) from discount/offer.

Let's say we have 3 Customers.

1- Default Customer (H101-Store Itself)

2- Uber Eats (Online Food Delivery Customer)

3- Deliveroo (Online Food Delivery Customer)

*Offer/Discount shall only be applied on Default Customer (Walkin Customer) not on Online Food Delivery Customer.

Thanks,

Aqib Zaka Dar

To better server companies in the industry with a longer sales cycle, the ability to fully service the customer from the POS is essential.

As of current functionality, we can create the quotation and confirm the quotation into a sales order. However, there is no function to either cancel or lose a quotation.

To fully flesh out the solution, parameters could be added for default reason code when the quotation cancelation/loss call is sent to the back office for tracking purposes.

While creating order in Store commerce POS, for Ship All Products method, we need to select a mode of delivery.

But all modes of deliveries start date is always from today.

For some deliveries, like Standard delivery we only ship from today+3 days onwards, or for Saturday Delivery we only deliver on Saturday.

But, there is no setup in Retail and Commerce to allow us to configure this lead time based on the modes of Delivery.

(There is some setup in Default order settings but that doesn't work in POS)

Hence my request is that please can we have an additional setup to configure lead time for modes of deliveries used in Store commerce?

Actual Result:  The changed value should be reflecting on the order event page, but no data is available on this page.

Expected Result: The transactions for which the values have been changed should reflect on the order event page.

Currently, the credit card payment is a 2-3 step process.

1. Click Pay credit card button in the POS screen ---> Which then displays the tender screen with the balance amount and

2. Then POS operator to click Tender

and then the control goes to the payment device.

In Peak busy times, even that extra click slows down the queue.

I was wondering if we could have a new operation like Pay Cash Quick (operation ID = 206) but for credit card payments, where the user clicks the button and the control directly goes to the payment device for the customer to tap their card to pay.

90% of our credit card payments are exact amounts.

even if it's a split payment credit card is usually the final tender meaning the customer is paying a total balance.

So it doesn't make sense to have the tender screen in between for an added click.

I've also seen in some businesses like ASDA, and Morrisons that when we click checkout on their self-checkout POS, the amount is by default displayed on the Payment device, even before I select the payment method on POS as cash or credit card.

It's a good customer experience and helps quicker checkouts.