Power Platform Governance and Administration

The power page/portal web page template for the default Profile page is broken. I've put in a ticket via the Power Apps Admin page but they said that I had to put in a "Suggest an Idea" to report the issue, not sure why, but here is the issue with it.

The page template for Power Page user profile page contains two forms in it (Rewrite Url: ~/Pages/Profile.aspx; Table Name: adx_webpage). The first is the contact from and the second is the Marketing Options for best way to be communicated.

The issue: When you update the site setting for "Profile/ShowMarketingOptionsPanel" to False to hide the second form, it only hides the selectable options and the complete DIV that contains the form so you still have the second form showing up with label for "First Name" (Required item) with no input fields and an "Update" (submit button).

Secondly, the DIV that contains the Marketing Form also contain the Footer for the page. So the footer is not really at the bottom of the page.

I've reported this to MS IT service desk and they said:

"Thank you for your update, I understand that you want to remove the DIV section which is part of the profile page i.e. it cant be removed. I agree that from your requirement this is bad design for which you can share your feedback at Ideas (dynamics.com) where based on upvote product group may decide to introduce the changes you have mentioned.

Let me know if you have any follow up questions.

Regards

Syed"

This is not a request for an Idea but a bug in the Profile Page template in Power Pages. I am not sure who to reach out to about this issue. I'm getting confused users about the second form that is appearing on the page with no inputs to update. I am not getting any resolution beyond sharing feedback. The web page is still broken.

Regarding the behavior of resolved Cases when an email related to that Case is received, there are essentially 2 options, with a hybrid of the two as well. These options are produced by a setting on the automatic record creation rule that drives conversion of emails to Cases- it’s called “Wait for a specific amount of time after the connected case is resolved”.

Scenario A: “Wait for a specific amount of time” set to No. Email from external to monitored box initiates case. Email sent from within Dynamics creates tracking token, in email subject line. Case resolved. Reply to the outgoing email from external is associated with existing Case, but Case is not reopened.

Scenario B: “Wait for a specific amount of time” set to Yes, “Amount of time” set to blank. Email from external to monitored box initiates case. Email sent from within Dynamics creates CRM#. Case resolved. Reply to the outgoing email is not associated with existing Case, but a new Case is opened. The new Case does not contain the original email received or the response sent from Dynamics- those remain in the resolved Case.

Scenario C: “Wait for a specific amount of time” set to Yes, “Amount of time” set to 15m. This is essentially a hybrid- email responses to a Case associate, but do not reactivate the Case up to 15m after the Case was resolved, then after the 15m mark an email reply will open a new separate Case. It’s Scenario A up to the time specified, then Scenario B.

None of these are what we really want, which is for an email sent to a closed Case to associate, and cause it to reactivate. To attain that behavior (Scenario D) is probably possible using a PowerAutomate flow, but it would require a fair bit of work. There’s some logic linking separate entities that would be involved- compare email received date with any case resolution activity that might be associated with the Case related to that email, if email is newer than resolution then change Case status to “active”.)

Could you please create a baked-in way to implement Scenario D? Without it, we're forced to choose between dropping balls (Scenario A would cause incoming emails to roll up under resolved Cases that agents are not looking at) and fielding inquiries without the benefit of seeing prior correspondence (Scenario B). We primarily manage correspondence as Cases received via Views, as opposed to email queue items.

During the creation of the virtual table, an exception occurred saying that the plugin execution should finish within 2 minutes.

ERROR: An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute): Microsoft.Xrm.DataProvider.Connector.Plugins.ConnectorGenerateVEPlugin: System.TimeoutException: Couldn’t complete execution of the Microsoft.Xrm.DataProvider.Connector.Plugins.ConnectorGenerateVEPlugin plug-in within the 2-minute limit.

By the occurrence of the exception, the reading of the next columns in the table was stopped, from a table with a dozen columns (in the database), a table of a few columns was created (in the dataverse).

I recommend extending the length of the plug-in's runtime, until all the columns are loaded, in my case it should be 10 min, but what about cases where the table has hundreds of columns? 

Issue is connected to article: https://learn.microsoft.com/en-us/power-apps/maker/data-platform/create-virtual-tables-using-connectors?tabs=sql#create-the-connection 

Dear Microsoft

PLEASE ACTIVIATE THE NUMBERING AND BULLET FONT OPTION.

It is very frustrating when we work in Arial font, select a bullet or number, then it defaults to Times New Roman. We must be able to set our own default.

It is in the Microsoft 365 package.

Looking forward to hearing from you.

Thank you and Kind Regards

Stephnie Klaasen

Stephnie@Utopia-Institute.net

+27 78 269 0580

Managing Director

Utopia Institute

Stephnie Klaasen

Option to set the trigger condition based on related tables. Currently only the primary table can be set with conditions and cannot include related tables.

We have to add a conditional step and check the related table conditions and if not met, cancelling the flow run, instead if this can be validated at the trigger state, it will save a lot of Cancelled Runs and unneeded API calls.

At present, when getting price successfully, a message will pop up in the upper right corner.

But this alert message blocks some key information on the page.

Please kindly help us to move the popup to another location on the page.

WHY?!?! REALLY?!?! a welcome page EVERY TIME???

BLOAT! USELESS!!

Hi,

I'm trying to create and case creation rules : if the To recipient, Cc or Bcc contains @emailexample.com

We need this feature. At least a conditions where we can select Activity party contains.

Thank you

We don't see any Language Filter Option Feature while using email Template in Customer Service hub like we have language filter option in Omnichannel for customer service.

Please take this into consideration and help this feature available in future release

While looking into power automate run history, if we have to look the hisotry for past hours we are struggling to go back continously and look for right time stamp.

It would be better to define the filter on that screen, which will definitely help us to get the history of right time stamp of our need.