• 9

    Change the default view of user entities in bulk

    Suggested by Kazunori Mori New  0 Comments

    Currently, "Manage users in Dynamics 365" sets the default view of the user entity with a pin. However, because each user must change the default settings, it takes time to display the same view to all users.

    Being able to change default settings in bulk makes design easier for administrators. Therefore, if this feature is implemented, it will be very beneficial for users who use this app.


  • 9

    Enhancements to the Customer Service hub app

    Suggested by Shohei Kikuchi New  0 Comments

    The features described in the docs below are currently only available in CSW and OCS.

    URL : https://learn.microsoft.com/en-us/dynamics365-release-plan/2022wave2/service/dynamics365-customer-service/enhanced-settings-ai-suggestions-knowledge-articles-similar-cases

    URL : https://learn.microsoft.com/en-us/dynamics365-release-plan/2022wave2/service/dynamics365-customer-service/auto-enabled-ai-suggestions-similar-cases-knowledge-articles


    For users using Customer Service Hub app, being able to use the Dynamics 365 Customer Service as a feature is very beneficial for users who primarily use this app.


  • 9

    Option to add arrows back to scroll bars on Views

    Suggested by Adam Denyer New  0 Comments

    Add the scroll bar arrows back on all Views across all Dynamics 365 apps, or add the option to enable them organisation-wide.


    Since the RW2 update in October the up and down arrows on the scroll bars have been removed. A number of our users have raised that they were a much easier way to move down long lists in small, precise increments than dragging the bar itself or clicking in the blank space above and below it, and for those users whose roles require small interactions with a lot of records one after the other this adds up quickly and has adversely impacted their efficiency.


    The ability to have the arrows back on all Views would be a lot of help for users like this, and should have a minimal aesthetic impact as the arrows were already pretty discreet.


  • 9

    Ability to back up single table/entity on Pro

    Suggested by Katy Wang New  0 Comments

    When we do some mass data correction on Product environment , in order to prevent the data modified by mistake, so we hope to back up only the modify data table . In this scenario we don’t want backup environment , so if it possible to only back up table/entity.

  • 9

    Receive notifications on forums when someone else adds a message

    Suggested by Leon van Essen New  0 Comments

    On a forum thread there is a button "Subscribe". This means that alert records will be created in Dynamics 365; however, the portal user/customer will receive no notification or pop-up when someone else adds a message or an answer to the forum thread. It would be great if customers could easily be up to date with the latest messages of a portal. Customers may be subscribed to multiple threads at the same time and checking these regularly for updates can be time consuming. I suggest the following: push messages when you are logged in to the portal. You can enable these push messages by subscribing to a thread, and disable them by unsubscribing.

  • 8

    Request for Support Services to be Confirmed When Unexpected Behavior Occurs in Dynamics 365

    Suggested by Hiyori Yagi New  0 Comments

    In Power Platform, you can learn about events that have a significant operational impact through notifications in the message center and known issues. However, it is not possible to check all events through those services. Since some events may affect customers, there is a need for a tool to monitor incidents where functionality is not operating normally. We hope for the implementation of this feature.


  • 8

    Ability to check security scores for each environment group

    Suggested by Chie Kubota New  0 Comments

    Currently, there is a function to check the security score for the entire organization, but there is no function to check the security score for each environment group.


    Being able to check the security score for each environment group will allow you to manage each environment more efficiently.


  • 8

    Manage email notifications

    Suggested by Natsuko Sugawara New  0 Comments

    We would like to be able to receive email notifications without having to assign an admin role. Dynamics 365 will be more useful if this feature is implemented.

    https://learn.microsoft.com/en-us/power-platform/admin/manage-email-notifications


  • 8

    Copy an environment with data only

    Suggested by Moritz Baur New  0 Comments

    The option to copy or clone an Power Platform environment with just its Dataverse database incl. all the data, but without all the Power Apps, Flows etc. would be a very helpful feature for data migrations.


    Currently only a copy of the whole environment incl. everything or the customizations and schemas only is possible.


  • 8

    Sharing Copilot Agent

    Suggested by M Fonsell New  2 Comments

    You know, there is a simple share button that users can use to give others access to the Copilot Agent. Easy thing and IT loves the simplicity (/sarcasm).

     

    We’ve heard numerous concerns regarding sharing these Copilot Agents. Many organizations haven’t had enough time to understand what they are and how to govern them. So, my colleague took a long journey and went through all the options and did practical testing with several different type of user accounts in our Lab tenant.

     

    We were surprised how many bits and pieces there was and it took several days go through all of them.

    • Sharing the Copilot Studio Agent Builder agent in BizChat is simple and straightforward, but the agent's capabilities and sharing controls are limited.
    • Sharing Copilot Studio extension for M365 Copilot has more capabilities, and different controls and settings are available.


    Our urgent ask for Microsoft is a tool to monitor all different types of agents. We want to see what our users have created, how much they are used, and where the agents are connected.


    Credits for this idea goes to my colleague Mikko K!