Click to call (or Tap to call on Mobile App) should capture the call as an Activity automatically


- When the number is dialed from Contact form/anywhere on Dynamics 365 Mobile App using "Click to call" feature, that call should be tracked as an Activity, automatically after/during the call with related details, like duration, direction, and linked to the particular entity-record. - Filled w...

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Category: Activities and Activity Feed (697)

STATUS DETAILS
New

Request to create option "Track emails sent between Dynamics 365 users and Queue as two activities"


[Design Change Request] ======================== - There is an option "Track emails sent between Dynamics 365 users as two activities" - If checking this option, both sent email from User A and received email from User B will be tracked. - If unchecking, only sent email from User A will be tra...

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Category: Customer Service (34)

STATUS DETAILS
Needs Votes

"Status" column for "User" entity is not available to see in Advanced Find


[Issue Definition] ===================== - "Status" column for "User" entity is not available to see in Advanced Find [Reproduce Steps] ===================== 1. Go to Advanced Find 2. Change the entity to "User" 3. Add Column 4. "Status" column is missing and could not add as a column. - Tried...

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Category: General (733)

STATUS DETAILS
New

Request to add "Set Recurrence" feature in "Time Off Request" form


Current Design ============= - Current out of the box design doesn’t have a recurrence feature in the "Time Off Request" form side - Business (end users) perspective, there would be already arranged daily or weekly meetings - In that case, end users should create this "Time Off Request" ...

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Category: Field Service (38)

STATUS DETAILS
Under Review