On change of Primary Incident Type also replace subordinated records


After a new Work Order is created and a Primary Incident Type populated, at least the following records get populated into the new Work Order coming from the Primary Incident: - Work Order Products - Work Order Services - Work Order Service Tasks - Characteristics If a User changes the Primary...

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Category: Work order (32)

STATUS DETAILS
Declined

Reflect the "first day of the week" setting also in Schedule Board


Under Advanced Settings | Administration | System Settings | Select Formats | Customize | Date we're able to set the first day of the week. However this setting is not reflected in calendar pop up on top of the schedule board.

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Category: Universal Resource Scheduling (173)

STATUS DETAILS
Needs Votes

Allow to set the First Day of the Week per country / culture.


Under Advanced Settings | Administration | System Settings | Select Formats | Customize | Date we're able to set the first day of the week. However this setting is organisation wide and therefore independent of the culture which is set in "Current Format" in each users personal settings. So i...

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Category: General (934)

STATUS DETAILS
New

Improve (new) Work Hours calendar control and functionality on Bookable Resource


Even with the new Work Hours calendar (April 2020 release) there is still the same old behavior and information displayed on the calendar is still not consistent with what is displayed in Schedule Board: If a weekly schedule was set up and afterwards you want to change the Work Hours for one s...

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Category: Universal Resource Scheduling (173)

STATUS DETAILS
Declined

Allow to change the size of a multiline text field displayed in a quick view form


Today you only can display two lines of text when having a multiline text field on a quick view form. And there is no way to change the size. That makes the Quick View useless for many multiline text fields.

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Category: Unified Interface (28)

STATUS DETAILS
New

Allow to use multiline text fields for Calculated Fields


Today there is no possibility to use the value of a multiline text field in the formula of a Calculated Field. This is missing.

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Category: Unified Experience: Search, navigation and performance (1004)

STATUS DETAILS
Needs Votes

Allow to have differing Incident pattern within a Agreement Booking Setup


Or Field Service customers often ask how to set something like this up: Incident Type A monthly Additionally Inc Type B every quarter Additionally Inc Type C every year So that a yearly maintenance job consists of Inc Type A,B and C but a monthly job contains only A. Another example: If you ha...

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Category: Agreement (7)

STATUS DETAILS
Needs Votes

Allow to set the Scope of Business Rules to Quick Create forms


It it always hard to create a Business Rule that works for both: Quick Create as well as Main forms. Setting the Scope to All Forms usually leads to duplicate Business Rules and/or unnecessary fields on QC forms. Please allow us to set the Scope to each of the Quick Create Forms as well!

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Category: General (934)

STATUS DETAILS
New