Implement "Advanced Find" in the HUBs
Increase the number of times a KB article was read, after a user found and opened the article via Relevance Search
If a user uses Relevance Search, finds a KB article and opens it, this does not count as +1 for the number of times the KB article was read. This should count as +1. Reason: As Relevance Search becomes more and more popular, finding KB articles is much more easy and precise. This is great for...
Enable KB article rating (thumbs up) within the Relevance Search result list
Relevance Search is very powerful and the filter options allow you to find a KB article much easier and more granular, without the need to create various views or the need to enable "Knowledge Search" in the site map. Here is what should be implemented: when you search for a KB article by using ...
Implement "Not created on" as search filter
Please implement the search filter "Not created on".
Example:
Find all accounts who did NOT open a new case in the last 3 months
Impact:
This very simple query for a human is only implementable in Dynamics 365 Sales / Customers Service by using v...