Activity view result do not shows up/rendered in Kanban view in sub grid.


When we click on any entity in sub grid if we choose related activities, we are unable to see the activities for all available views in system and it happens only when in customization in activity entity we have Kanban control selected for activity. if we change it to Read only grid, it works. Th...

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Category: General (1516)

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New

Mapping in new Treeview doens't work between Account and Functional Location


There is a 1:N relationship between the account and the functional location. Repro: customer opens a custom application and click on accounts and opens a existing account => clicks on Assets||location in sub grid. we have Tree view control for Assets||location in sub grid in which when we click ...

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Category: General (66)

STATUS DETAILS
New

After wave 2- email attributes To, CC, and attendees shown blank.


1. Cx navigates to Customer service hub application. 2. In global search he search with this number '12042' 3. Clicks on email messages 4. The 'to' and 'from' field shows blank column. 5. if we open any record and come back again, we can see the value for 'to' and 'from' field in that record. Th...

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Category: General (1516)

STATUS DETAILS
New

Dataverse search behaviour


After the wave2 update from Microsoft, we are experiencing that with the Dataverse search, When we searching in the global search with search phrase "VOR00070098" then we expect 1 order number because it is an exact match. But we’re getting 7 order number back including related records. after che...

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Category: General (1516)

STATUS DETAILS
New

Related E-Mail Activity Records missing on Account Level


We need to know, how account timeline show Lead's activity, when the lead is from Account or child of account/contact 'On originating lead, why it don't show related activities of the lead on the account timeline?Any comments will be appreciated.

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Category: General (1516)

STATUS DETAILS
New

In account hierarchy tile form. there are old deactivated records are also visible in hierarchy


The problem is with the Account hierarchy. When I deactivate an account, the inactive account remains visible in the account hierarchy. I would expect that I only see the active accounts here or that I can configure this.Is it possible to configure this subject to see only the active ac...

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Category: General (1516)

STATUS DETAILS
New

when viewing company account hierarchy tile form. there are old deactivated records are also visible in the network tree


In account hierarchy tile form. there are old deactivated records are also visible in hierarchyOn dynamics instance:1.Navigate to account record with hierarchy symbol.2.Deactivate record and access the record.3.Observe that the deactivate...

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Category: General (1516)

STATUS DETAILS
New

Column attributes of address disappear from contacts and shows in accounts in related column options when there is lookup field of customer datatype


ReproIssue can be replicated in custom application.Create a look up field of customer data type in case main form.Once the look up is created for eg Billing account field is look up.Click on column options=> Add column => related. We can see Bill...

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Category: General (1516)

STATUS DETAILS
New