The problem is with the Account hierarchy. When I deactivate an account, the inactive account remains visible in the account hierarchy. I would expect that I only see the active accounts here or that I can configure this.
Is it possible to configure this subject to see only the active accounts in the hierarchy?
Any comments will be appreciated!
Comments
Completely agree Gaurav! The account hierarchy is a great idea but unfortunately we cannot use it when it shows de-activated accounts. It's highly confusing to users and undermines our data cleaning initiatives.
Category: General