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Knowledge Article when opened in a new window should adjust accordingly similar to other D365 forms


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Category: Knowledge Management (97)

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Sent Items Ending up under Queues in D365 CE


When auto-tracking of email is enabled in CE, it is understood that all email will be tracked in the system. However, this created a problem whenever a user trigger the "Reply" "Reply all" and "Forward" action with a tracked email which is connected to an active queue, once an email is resolve...

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3 Comments

Category: Email Management and Outlook Integration (308)

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New

Extracted data field value (From Marketing forms) should be separated by column fields and not consolidated in one cell once extracted in excel format


When exporting forms submissions, the csv extract does not split the data per form field but combines all data entries into one excel 'cell'. 


Submitted Marketing forms (Excel extract via the export feature) specially when there are allotted fields for each value under the mar...

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Category: Marketing Pages, Forms, and Surveys (189)

STATUS DETAILS
Needs Votes