Allow BCC feature to log every email that get sent out for Compliance purposes


Due to some Compliance regulations Companies would like to log every email that sent out from Marketing platform as well. Right now Dynamics Marketing app uses its own under the hood infrastructure/exchange server to send emails. Marketing Email records are subject to get deleted by some user...

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Category: Email (368)

STATUS DETAILS
Needs Votes

Provide N:N relationship capability for Custom Acitvity type



There are times where we have activity types entities to be available in the timeline and calendar aspect of it, but we also wants those activity entities to have N:N relationship capability with other normal entities. Right now CRM do have limitation that it do not allow N:N relati...

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Category: Account, Contact, Calendar and Activity Management (753)

STATUS DETAILS
New

Sales Copilot vs Copilot


Can Any one explain why Microsoft has Sales Copilot vs Copilot as two separate AI tools , why can't we have option to combine them and make it one tool?


Looks like Sales Copilot is limited with answering provided default prompts.

Copilot is open to take questions other ...

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Category: General (2090)

STATUS DETAILS
New

(Realtime marketing) How to find real dependencies for Segmentation to identify if we can edit or delete the Segement


Respected Reprentative,


We are in the situation where we have some segment in real time marketing where we do not see edit/delete/copy buttons on segment and we see warning message that it could be used in other segment or marketing journey, but we do not have any way to check...

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Category: Segmentation (182)

STATUS DETAILS
New

Allow Consent Record deletion capability by Marketing User


Allow Consent Record deletion capability by Marketing User.


There is a bug in consent center that if there are multiple consent records, then it do not send email, in order to consolidate consent records, please allow Marketing user to manage the consent records,

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Category: Consent and Compliance (65)

STATUS DETAILS
Needs Votes

Consent Records advanced creation and loading Capability


While Consent Record loading from existing contact, there are few capability will help while


  • If we have many Consent record already exist and if we wants to create new records , but wants to ignore previous records
  • wants to consolidate - audit consent record

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    Category: Consent and Compliance (65)

    STATUS DETAILS
    Needs Votes

Enabling Conditional Statement inside Email Template in Sales Engagement


Email Template feature within Sales App has capability for Insert Dynamic text which is great.


If Email Template can also have the conditional statement capability (for an example : If contact.nickname is null then use contact.fullname) , that will increase productivity for ...

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Category: Email Management and Outlook Integration (329)

STATUS DETAILS
New

Sales Email Engagement - Bulk Schedule Email in Future


Sales Email Engagement allows to schedule the email in future one email at a time.


Please consider having feature to schedule many emails at once in Future. This will help productivity of sales team. Right now, sales team can create many email using the Campaign/Quick campaign...

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Category: General (2090)

STATUS DETAILS
New