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Back office reports requirements where ever supervisor authentication enabled in POS.


At one of the largest retail customer in India - ABFRL is requesting for reports at Back office which shows data where ever supervisor authentication enabled in POS. For example ; operations like "Price Override" , "Manual Discount" etc.

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Category: Reports and analytics (28)

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The pin pad goes to standby screen after a payment has been cancelled by user. Instead, the pin pad should go back to the line display screen.


Multiple customer is having issue with line display. It is reported that the pin pad goes to standby screen after a payment has been cancelled by user. They want it to go back to the line display screen. We cannot send a line display request to the pin pad unless it is raised from the MPOS. The M...

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Category: Payment processing (117)

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POS systems should have reports which shows corect booking and invoice amount and data for Customer Orders


We have a customer whose 100% sales happen via Customer Order. The current available report for example, Sales By Staff report only shows invoiced amount, not the actual order or sale amount. This creates confusion amount the cashier while tallying the output of Sales By Staff report with Stores...

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Category: Reports and analytics (28)

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Under Review

Trade agreement (Selling UOM+ Customer based Pricing for one online channel) issue with Ecommerce site


Product listing not available in different unit of measure based on the trade agreement journals poste, it will be always defaulted to single UOM. Create new item with unit of measure “EA”. Make sure product added to following categories. Fabrikam navigation hierarchy> Shoes. Define unit convers...

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Category: Pricing, Discounts, and Taxes (168)

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Needs Votes