User Profile

Instant Email Content Loading


Based on our experiences with Dynamics Marketing, loading time of Email contents is taking many seconds, depending upon the content (Pic or Vid) attached in the Email, which ultimately affects customer experience.

 

Currently, AIA TH is using e-mail provider called “Taxi mail”, whi...

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Category: Email (333)

STATUS DETAILS
Needs Votes

E-mail : Text Overlay on Picture


Currently users cannot overlay text on picture from dynamics front end. It requires HTML code customization and is not convenient with users.

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Category: Email (333)

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Needs Votes

E-mail : Font


Font Size in MS is not the same as Font size outside of Dynamics, which is not practical when setting up the e-mail message.

Font size inside MS Dynamics should be the same as outside.

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Category: Email (333)

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Needs Votes

E-mail : Color Display


When sending e-mail, the color of email display on iOS Dark is different than other OS & other mode. It should be the same.

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1 Comments

Category: Email (333)

STATUS DETAILS
Needs Votes

Redirect Link for Customed Channels


Current Redirect Link function only works with EDM, as SMS is a custom channel.

We need Redirect Link to work with custom channel in order to track the insight.

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Category: Mobile (SMS and Push) (23)

STATUS DETAILS
Declined

Multiple A/B Testing versions


Current A/B testing functios only support EDM and can only support 2 versions test.

We prefer to test multiple versions (a/b/c/…/n) and cross-channel (EDM, SMS)

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2 Comments

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2 Comments

Category: Email (333)

STATUS DETAILS
Needs Votes

CCA Creation


Custom Channel Activities : Currently Custom Channel Activities under Dynamics Marketing is being processed at a rate of 13,000 leads per hour - which is very slow. For specific campaigns, lead per campaigns can range from 100,000 to 2M leads - so it cantake at least 12 hours for 100,000 leads...

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Category: General (174)

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Needs Votes

A/B Testing Insights


Now A/B testing insights can only see within the same customer journey. We need to see the overall performance of A/B testing within the same/cross customer journey and campaigns.

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1 Comments

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1 Comments

Category: Optimization and Experimentation (5)

STATUS DETAILS
Needs Votes

Device Insights


Currently Dynamics Marketing does not provide insights on which device the communication was directed to customers. (Mobile, Tablet, Desktop, etc) We need these information to for campaign analytics.

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1 Comments

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1 Comments

Category: Analytics and Insights (82)

STATUS DETAILS
Needs Votes

Unique Link Creation


We need a function to create a unique link for each customers in a Campaign, the unique link can be a parameter adding at the end of original link, so that customers can share this promotional link to their friends via multiple channel such as Email, SMS ...

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Category: Personalization (39)

STATUS DETAILS
Declined
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