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Open entity/hosted control if clicked from the same page in different tab in USD


I am suggesting a way to open entity in a different tab if user clicks on any lookup record or subgrid from same page. I know i can do this through windows navigation rule but for every page that has to be opened i will have to write a different navigation rule with different hosted controls and...

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Category: Unified Service Desk (28)

STATUS DETAILS
Declined

Unified Service Desk should not ask for login credentials if the same user is logged in CRM with same credentials


There should not be any login pop up for user again in Unified Service Desk, if the user is already logged in CRM on the same machine. Plus there should be a way to remember the credentials entered while opening Unified Service Desk Change Credential window. In this way if user opts to remember...

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Category: Unified Service Desk (28)

STATUS DETAILS
Declined