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I am suggesting a way to open entity in a different tab if user clicks on any lookup record or subgrid from same page. I know i can do this through windows navigation rule but for every page that has to be opened i will have to write a different navigation rule with different hosted controls and almost similar configuration.

Let me explain this idea in detail.

I have a requirement where in my PhoneCall page there are many subgrids and lookup fields. Upon clicking on those records a new entity is being displayed on the same tab where my PhoneCall page is opened. Now to open the record in a different tab i can write my Windows Navigation Rule and a Hosted Control and that will work fine, Perfect!. But the issue is I will have to write so many Windows Navigation Rules and Hosted Controls to cater all my subgrids and lookup records. The problem with this approach is that in future if I have any other subgrid or lookup field comes in then I will have to write another Windows Navigation rule to cater it.

My suggestion is if we are opening a record from the same page then this approach should be dynamic enough where I will have to write a single navigation rule and a hosted control to open whatever record is clicked from within my PhoneCall or any page for that matter.
STATUS DETAILS
Declined
Ideas Administrator

Thanks for the idea. There are no new feature investments on USD and we recommend existing customers to plan to migrate to Customer Service Workspace (CSW) app, which is a web based app with OC and unified routing supported OOB. Our future roadmap and investments are targeted at CSW for all agent/supervisor experiences specific to Customer Service. 
Migrate to Customer Service workspace | Microsoft Learn

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