Please officially support turning on presence information for Teams in Dynamics.


Currently, there is a function that syncs presence information of Skype for Business with Power Platform products such as Dynamics. The setting method is described in this document. https://docs.microsoft.com/ja-jp/power-platform/admin/set-up-skype-or-skype-for-business Please officially support...

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Category: General (13)

STATUS DETAILS
Needs Votes

Implement new Theming across forms


Please enable Themes in UCI. Especially, please implement new Theming colors across forms. UCI colors is simple, but the color tone of UCI is very inconvenience for the users who have become familiar with WEB UI so far, and it is actually the biggest difficulty for transiting to UCI. Furthermore...

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Category: Unified Experience: Search, navigation and performance (1151)

STATUS DETAILS
Under Review

To be able to track mailboxes other than the sender if the sender's address is included in the receiving address


If the sender is included in the destination address, such as if the sender is included in the recipient's mailing list or BCC, the following tracking will not be performed. ・ Incoming receipts in the destination mailbox are not tracked ・ On the contrary, the sender's mailbox is tracked even thou...

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Category: Email Management and Outlook Integration (260)

STATUS DETAILS
Needs Votes

allow the user to customize the Activity pull-down


We want to select to show / hide the Due pull-down of the Activity entity and its associated entities (appointments, emails, calls, tasks, etc.) Some customers do not need to be filtered by Due. Please release the feature to allow the user to customize the Activity pull-down so that they can edit...

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Category: Unified Interface (182)

STATUS DETAILS
Needs Votes

Make completed Service Activities cancelable


I want to be able to cancel completed Service Activities. We were able to cancel the completed Service Activity in the legacy WEB UI. But after migrating to UCI, trying to cancel a completed Service Activity fails. I understand that it was restricted to prevent some users from accidentally cance...

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Category: Customer Service Hub (66)

STATUS DETAILS
Needs Votes

Please do not add the database capacity that increases due to solution updates etc. to the tenant capacity


Database capacity will increase due to solution updates. Even if it is small per instance, if it gradually increases with multiple instances, the capacity of the entire tenant may be tight. I understand that there are efforts to optimize and mitigate the data, but it is not be offset. Customers m...

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Category: General (1488)

STATUS DETAILS
Needs Votes

Show resources column in Service Activity report


Resources exists by default in the Service Activity field. However, the type of this field is Party List, "Searchable" is "No" and it cannot be changed. We want to add and view the resources column in the Service Activity report, but for the above reasons we can't add it to the column. Please ch...

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Category: Customer Service Hub (66)

STATUS DETAILS
Needs Votes

set a default tab for each app


Personal options include Default Pane and Default Tab settings. Default Tab can be set for each app, but only one app can be set for Default Pane. We want each app such as Sales Hub and Service Hub to remember the Default Tab. If we have multiple apps, we want to go the default tab to be the ent...

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Category: General (1488)

STATUS DETAILS
Needs Votes

Preview timeline and email attachments in browser


We can now preview the image file of the Dynamics 365 email. https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-email-overview#preview-image-attachments Similarly, if the timeline note or email attachment are something other than an image, we want it to...

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Category: General (334)

STATUS DETAILS
Needs Votes

Be flexible with respect to notifications when storage capacity is exceeded.


An email is sent to the administrator when the remaining capacity of each area of the database/log/file is now 15%, 5% or 0%. https://docs.microsoft.com/en-us/power-platform/admin/capacity-storage#do-i-get-notified-through-email-when-my-org-is-over-capacity However, depending on the customer, e...

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Category: Dataverse (66)

STATUS DETAILS
New