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I want to be able to cancel completed Service Activities.
We were able to cancel the completed Service Activity in the legacy WEB UI.
But after migrating to UCI, trying to cancel a completed Service Activity fails.
I understand that it was restricted to prevent some users from accidentally canceling completed Service Activities.
However, some customers have a desire to cancel if they accidentally complete it.
Both completion and cancellation mean the end of the service activity, but they change the aggregation method depending on the status, and the cancellation status has a big meaning.
In order to meet both needs, I think it would be nice to be able to select restrictions based on user privileges etc.
We were able to cancel the completed Service Activity in the legacy WEB UI.
But after migrating to UCI, trying to cancel a completed Service Activity fails.
I understand that it was restricted to prevent some users from accidentally canceling completed Service Activities.
However, some customers have a desire to cancel if they accidentally complete it.
Both completion and cancellation mean the end of the service activity, but they change the aggregation method depending on the status, and the cancellation status has a big meaning.
In order to meet both needs, I think it would be nice to be able to select restrictions based on user privileges etc.
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