Instant Email Content Loading
Based on our experiences with Dynamics Marketing, loading time of Email contents is taking many seconds, depending upon the content (Pic or Vid) attached in the Email, which ultimately affects customer experience.
Currently, AIA TH is using e-mail provider called “Taxi mail”, whi...
E-mail : Text Overlay on Picture
Currently users cannot overlay text on picture from dynamics front end. It requires HTML code customization and is not convenient with users.
E-mail : Font
Font Size in MS is not the same as Font size outside of Dynamics, which is not practical when setting up the e-mail message.
Font size inside MS Dynamics should be the same as outside.
E-mail : Color Display
When sending e-mail, the color of email display on iOS Dark is different than other OS & other mode. It should be the same.
Redirect Link for Customed Channels
Current Redirect Link function only works with EDM, as SMS is a custom channel.
We need Redirect Link to work with custom channel in order to track the insight.
Multiple A/B Testing versions
Current A/B testing functios only support EDM and can only support 2 versions test.
We prefer to test multiple versions (a/b/c/…/n) and cross-channel (EDM, SMS)
CCA Creation
Custom Channel Activities : Currently Custom Channel Activities under Dynamics Marketing is being processed at a rate of 13,000 leads per hour - which is very slow. For specific campaigns, lead per campaigns can range from 100,000 to 2M leads - so it cantake at least 12 hours for 100,000 leads...
A/B Testing Insights
Now A/B testing insights can only see within the same customer journey. We need to see the overall performance of A/B testing within the same/cross customer journey and campaigns.
Unique Link Creation
We need a function to create a unique link for each customers in a Campaign, the unique link can be a parameter adding at the end of original link, so that customers can share this promotional link to their friends via multiple channel such as Email, SMS ...
Shorten URL Link
For the Link that needs to be sent out to customer via EDM or SMS, MS Dynamics currently cannot shorten the link into a shorter format.
When any link...