Multiple Swim Lanes in a Journey
Hi team,
Could we have multiple swim lanes like what we had before in OBM?
Use cases:
- We usually have series of events held in different states. Confirmation emails contain different details, and it all depends on which state events membe...
STATUS DETAILSDeclined
Tile to specify a particular link being clicked
Hi team,
In OBM, when we do an "if clicked" branch, there's an option to select a particular link that's being clicked.
In RTJ, this only appear as a suggestion. Indeed the suggestion is clicked, the tile (or a new branch) appears.
However, if...
Ability to edit member list created from snapshot
Hi team,
It is great to see a feature that allows snapshot of a dynamic segment.
In OBM, this is similar to "Add by Query" in Static Segment, where we can use a dynamic segment and generate a snapshot.
This is also a powerful feature where we...
Ability to Edit Query
Hi team,
In OBM, there's an option to Edit Query from the Query view.
This gives us the flexibility to:
- Create multiple groups in segments by copying and pasting segment queries from 2 or more segments. In RTJ, we have to...
STATUS DETAILSNew
Segment Template
Hi team,
We need a "Segment Template" section in RTJ so that we can create segments from a prebuilt template, rather than having to rebuild segment logic from scratch. Copying an existing "Segment" is not a permanent solution.
Thanks!
Entity List View for Segment to contain a column to show Refresh Rate
Hi team,
Given that there's a feature in Segments to either "automatic refresh" or make it a "static snapshot", it would be crucial to have a column / field to show the Refresh Rate on the Entity List View.
The reason for this ask is there are cases where we w...
Once-off fields that do not map to Database
Hi team,
In OBM we can easily create a field to collect responses that don't map to any field on the Contact record.
However in RTJ, we can only add fields to forms that has to map to a field on the Contact record. Is there an option to create custom fields th...
Segments: Unable to filter (define attributes) while traversing
Hi team,
In OBM, users have the ability to traverse multiple entities and filter within each entity.
However in RTJ, although traversing multiple entities is possible, filtering (or defining attributes) is only limited to the top most entity.
U...
Enable Copy / Edit for Real-Time Journeys Lead Scoring Models (basic functionality missing)
Currently in Real-Time Journeys (RTJ), once a Lead Scoring Model is published:
- You cannot edit it.
- If you stop it, it becomes Expired and cannot be re-used.
- There is no option to duplicate or refine ...
STATUS DETAILSNew