Deletion of Customer Journeys
Please add the ability to deleate obsolete customer journeys. Currently the button "delete" is visible when you're in the Customer Journey Overview. When you then select a Customer Journey to delete it, the Button is away, so you cannot delete the customer journey.
merge branches again after trigger splitt
Please provide the functionality to merge two or more branches again after they have been splitted through a trigger. Use Case: I have an invitation Email for an event and set a trigger for non-openers with an reminder email. In the current situation I do not have the ability to integrate the ...
Dynamic email content: more syntaxes (OR- and CONTAINS condition)
Currently it is not possible to use OR-Conditions or CONTAINS conditions in for dynamic content in the marketing email. OR-Conditions-Use Case: If you want to display content only to contacts from Germany, Austria, Switzerland you have to add three times the same content, for each an own if-cond...
Allow Testsend for confirmation emails
Currently it is not possible to use the "Test send"-functionality when creating a confirmation email for the DOI-process. According to https://docs.microsoft.com/en-us/dynamics365/marketing/form-double-opt-in#create-a-subscription-confirmation-request-message this is a planned behavior. The wor...
Export all interactions from a contact with one click
If we have a GDPR request, it would be great to be able to export all interactions from a contact in the customer insights cloud within one click. Currently we have to use the API and build a plugin for it, it would be great to be able to do such a request in the frontend, thanks & kind regards,...
Clone Customer Journey - also clone / fill content settings
When cloning a customer journey, currently the content settings are not cloned / so have to be filled manually.
It would be a usability improvement, if the content settings record would also be filled automatically after cloning.