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Export all interactions from a contact with one click

Carolin Lichtenmair on 8/11/2020 12:17:50 PM
If we have a GDPR request, it would be great to be able to export all interactions from a contact in the customer insights cloud within one click. Currently we have to use the API and build a plugin for it, it would be great to be able to do such a request in the frontend,

thanks & kind regards, Carolin
Category: Analytics and Insights
STATUS DETAILS
Completed
Ideas Administrator

Administrator on 2/23/2024 3:15:03 PM

You can follow the instructions here to export interactions using an end user identifier.
https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/dsr-handling