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Please add the ability to deleate obsolete customer journeys. Currently the button "delete" is visible when you're in the Customer Journey Overview. When you then select a Customer Journey to delete it, the Button is away, so you cannot delete the customer journey.

STATUS DETAILS
Completed
Ideas Administrator

You can now delete expired (i.e. obsolete) or stopped journeys besides draft journeys. For detailed list of behaviors supported, please refer to:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/go-live#customer-journey-go-live-operations-and-status 

 

 

Comments

C

I'm unable to delete customer journeys that have gone live because "Modified By" switches to "System" and not me -- ergo, I lose the ability to delete the journey. This would be a very nice feature to have. Thank you.

Category: Customer Journey Design