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Please add the ability to deleate obsolete customer journeys. Currently the button "delete" is visible when you're in the Customer Journey Overview. When you then select a Customer Journey to delete it, the Button is away, so you cannot delete the customer journey.

Category: Journey Design
STATUS DETAILS
Completed
Ideas Administrator

You can now delete expired (i.e. obsolete) or stopped journeys besides draft journeys. For detailed list of behaviors supported, please refer to:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/go-live#customer-journey-go-live-operations-and-status 

 

 

Comments

C

I'm unable to delete customer journeys that have gone live because "Modified By" switches to "System" and not me -- ergo, I lose the ability to delete the journey. This would be a very nice feature to have. Thank you.

Category: Journey Design