Please add the ability to specify a time period for which suspended transactions are retained at the channel database. This should be by a number of days.

Once the time has been reached the suspended transaction should be removed from the recall order screen.

Customers are explaining that customer often ask the cashier to suspend the transaction, and do not return to complete the transaction. As a result, there is a manual process required to recall and void the transaction. Otherwise the list on the recall order screen becomes unmanageable and difficult to find the order you are looking for.
Under Review



Dear product team,

Please note the recently released functionality to remove at point of shift close, and ability to multi-select and void from the recall screen has fulfilled this request. Although it is not exact, it does cover all of my customer's requirements.

Therefore I am happy for you to mark this idea as implemented.

Category: Store Operations and POS