Controlling RTM segment refresh frequency
At present, real-time marketing segments are being refreshed automatically by the system. When observing the segment refresh pattern, it was observed that the segment was updated at irregular intervals, i.e., 30 mins, 45 mins, 1 hour 20 minutes.
It would be great, if any of t...
Adjust Segments that are used in other Segment
Like in Outbound Marketing, I want to be able to update my Segments, although they are used in other Segments or in Journeys.
So no longer seeing the message
'Editing a segment associated with journey(s) or segment(s) is not available yet.'
Segmentation improvement idea
Can we have similar query workflow and query view beneath the segment in real time marketing same as we have in outbound marketing.
We need some sort of capability preview the estimate member and option of export to excel in terms of member in real time as well.
Segments that in used in another segment or journey will be editable by the edit option
now if we are using segment inside journey or another segment when we want to edit the inner segment by the edit option we can't use this bottom it's unviable.
the inner segments of the another segment/ journey can't be edit, only when we remove this segment from the journey or segment...
Add estimation time to the members in segments
in outbound we had estimation time according to that we can know how much time will take to contacts that changed and have the conditions of the segment to be members of the segments also its help to know how much time will take to remove contacts that changed and don't have conditions of the ...
name of the user that create a copy of segment
when user create a copy of exist segment we can't know who created the copy the create by field null
Creating Segment using include contact group do not give option to search the contact by email address
Create a new segment -> select Include Contacts group -> search for the contact -> it only allow search using first name and last name
Contact email address is unique in this environment. There are multiple record with same name, so to select the exact contact, either need to ...
Auto Update members in dynamic segments with behavior block
Using dynamic segments with behavior block its related members are not updated automatically when their emails updated, dynamic segments from its name its should updated the members and removed from this segment if their emails not Hard,Soft or bounced any more. Currently this dynamics segment...
(Realtime marketing) How to find real dependencies for Segmentation to identify if we can edit or delete the Segement
Respected Reprentative,
We are in the situation where we have some segment in real time marketing where we do not see edit/delete/copy buttons on segment and we see warning message that it could be used in other segment or marketing journey, but we do not have any way to check...
Fix error in real-time segment builder to combine segments as elements and use criterias in related table
This is actually a bug, but I was encouraged by support to report it as an idea.
The error applies to real-time marketing segment builder, where the use of several segments with the combination "and also" as criteria elements gives the wrong number of contacts. The same appli...